**[Your Name]**  
[Your Current Position]  
[Your Contact Information]  
[Date]  

**To the Court:**  

I worked with Jason at TIAA and then Charter and have know him for 15 years. In that time, I consistently observed him to be:  

- **Calm under pressure**, even during system outages and tight deadlines  
- **Professional with colleagues**, always resolving conflicts verbally  
- **Patient when training** new team members  

While I don't know the details of this situation, the behavior described would be completely out of character for the colleague I know.  

Jim McKenna