### Consult & Analyze

**Strategic Objective:** Enhance operational efficiencies and system optimizations through detailed analysis and consultation, tailored to specific partner needs.

**TBX-led Consultation Engagement:** To analyze and identify areas for improvement within the partner's operations, followed by a tailored SOW.

**Key Outcomes by Phase:**
- Assess and optimize OEM Rationalization to streamline vendor relationships.
- Automate processes to reduce manual effort and increase efficiency.
- Eliminate redundancy across teams to enhance productivity.
- Optimize hard costs savings and reduce capital constraints related to hardware/software shipping.
- Reduce OEM complexity from subscription-based Go-To-Market strategies.
- Understand and improve staging/inventory process requirements.

**Timeline:** Detailed analysis and initial consultation results within 2 months from engagement start.

**Risk Management:** Strategies include contingency planning for OEM negotiations and real-time adjustments to automation scripts based on ongoing results.

### Automate & Execute

**Strategic Objective:** Deploy advanced automation solutions and enable a single-vendor approach for all Resale CPE, significantly reducing internal operational constraints.

**Deployment of Automation & TBX Services:** Custom solutions for a single-vendor approach, dependent on outcomes from the 'Consult & Analyze' phase.

**Key Outcomes by Phase:**
- Full OEM Rationalization to minimize supplier complexity.
- TBX-managed inventory and staging program to ensure efficiency and accuracy.
- Reduction in Partner Capital in Progress (CIP) with a robust Supply Chain program.
- Establish an Innovation Funds program for future services, including:
  - Advanced Technology Center (lab)
  - Field Services
  - Consulting Services
  - Strategic Resourcing

**Timeline:** Full deployment within 6 months post-consultation phase.

**Risk Management:** Implement phased roll-outs to mitigate disruption and provide ongoing evaluation against set benchmarks.

### Run Operations

**Strategic Objective:** Provide end-to-end visibility and control across the entire Resale CPE lifecycle, ensuring seamless operations and continuous improvement.

**Key Outcomes by Phase:**
- Day-to-day operations management of Partner Resale.
- Regular process improvement of CPE to increase lifecycle efficiency.
- Continuous automation to maintain and enhance operational responsiveness.

**Timeline:** Continuous with quarterly reviews.

**Risk Management:** Set up a dedicated operations control center to monitor performance and quickly address any operational issues.
### Sales Engineering Support

**Strategic Objective:** Empower sales teams with expert technical support throughout the sales journey, focusing on upselling and providing premium service (white glove support).

**Technical SMEs:** Experts to support sales teams with solution design, technical consultation, and demonstrations. Focus on upselling and providing the technical edge.

**Agreement Options:** Flexible CapEx or OpEx models to cater to diverse financial strategies.

**Budgetary Rate:** $175/hour.

**Timeline:** Support available throughout the sales cycle with real-time assistance during critical negotiations or presentations.

**Risk Management:** Regular training and updates for SMEs to stay ahead of technological advancements and industry trends.

### Staging

**Strategic Objective:** Ensure all devices are properly configured and tested before deployment, providing a seamless transition and deployment for the partner.

**Suggested Staging Services through ITC:**
1. Receive
2. Unbox
3. Test
4. Apply
5. Configure
6. Burn-In
7. Quality Assurance
8. Box
9. Ship

**Tiered Budgetary Pricing @ Cost Per Device:**
- Qty 100: $423.34
- Qty 500: $204.99
- Qty 1000: $171.55

**Timeline:** Staging process timeline depends on the quantity, with a maximum timeframe of 4 weeks for the largest orders.

**Risk Management:** Implement a dual-check system to minimize errors in the staging process and ensure quality assurance standards are met.

### Success in Partnership

**Quantifiable Achievements:**
- Time to quote reduced from 4 days to 1.
- $1M annual savings from optimized inventory management.
- $10M in PO savings annually due to strategic sourcing and procurement.


- Significant install savings and quality improvements leading to reduced revisit rates and operational cost savings.

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Here's a compelling and data-rich summary of your company's technical capabilities for Wi-Fi, private 5G, and FWA solutions:

1. Site Survey and Assessment (SOW)
   - Detailed site survey checklist covering RF analysis, infrastructure evaluation, and environmental factors
   - Use of industry-standard tools and methodologies for accurate data collection and analysis
   - Comprehensive reporting, including heat maps, line-of-sight analysis, and potential interference sources
   - Recommendations for optimal access point placement, antenna selection, and network configuration
   - Identification of any necessary infrastructure upgrades or modifications

2. Hardware Resale
   - Extensive portfolio of Wi-Fi, private 5G, and FWA hardware from leading manufacturers
   - Detailed product specifications, datasheets, and comparison matrices to facilitate selection
   - Competitive pricing leveraging bulk purchasing agreements and distributor relationships
   - Flexible financing options, including leasing, rental, and pay-per-use models
   - Hardware lifecycle management, including warranty support, RMA processing, and asset tracking

3. Design and Installation (SOW)
   - Detailed low-level and high-level design documents, including network diagrams and configurations
   - Use of industry-standard design principles and best practices for optimal performance and scalability
   - Comprehensive installation checklists and quality assurance procedures
   - Detailed cutover plans and migration strategies to minimize downtime and disruption
   - Post-installation testing and validation, including RF coverage verification and performance benchmarking

4. Consulting and Analysis
   - Detailed assessment of current network infrastructure, including hardware inventory and configuration review
   - Identification of potential bottlenecks, single points of failure, and security vulnerabilities
   - Recommendations for network optimization, including QoS configuration, bandwidth management, and traffic prioritization
   - Analysis of application performance and user experience, with recommendations for improvement
   - Development of custom automation scripts and tools to streamline processes and reduce manual effort

5. Staging and Logistics
   - Detailed staging checklists and quality control procedures to ensure hardware readiness
   - Use of automated configuration management tools to ensure consistency and accuracy
   - Secure storage and inventory management practices to protect hardware and prevent loss
   - Detailed shipping and logistics documentation, including packing lists and tracking information
   - Coordination with customer receiving teams to ensure smooth delivery and handoff

6. Lifecycle Project Management
   - Detailed project plans, including work breakdown structures, timelines, and milestones
   - Regular project status reports and risk management updates
   - Established change management processes to handle scope changes and minimize impact
   - Detailed resource allocation and capacity planning to ensure project staffing and availability
   - Comprehensive project documentation, including meeting minutes, action items, and decision logs

7. Sales Engineering Support
   - Detailed product and solution training for sales teams, including hands-on demos and workshops
   - Creation of custom solution briefs, case studies, and ROI calculators to support sales efforts
   - Participation in customer meetings and presentations to provide technical expertise and credibility
   - Development of proof-of-concept (POC) and pilot programs to validate solution fit and performance
   - Ongoing technical support and guidance throughout the sales cycle to ensure customer success

8. Ongoing Operations and Automation
   - Detailed operational runbooks and troubleshooting guides for common issues and scenarios
   - Established SLAs and performance metrics to track and measure service quality and availability
   - Regular capacity planning and trend analysis to proactively identify and address potential issues
   - Continuous improvement initiatives, including process optimization and automation opportunities
   - Ongoing training and knowledge transfer to customer teams to enable self-sufficiency and reduce reliance on external support
