medusa/the_information_nexus
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Update random/personal/sales_mastery_books.md

Browse Source
This commit is contained in:
medusa
2024-01-12 18:19:14 +00:00
parent d84faf2db6
commit 198b0d8222
1 changed files with 33 additions and 35 deletions
Download Patch File Download Diff File Expand all files Collapse all files

2
random/personal/sales_mastery_books.md
View File

@@ -57,7 +57,6 @@
## Emotional Intelligence in Sales
- **"Emotional Intelligence 2.0" by Travis Bradberry & Jean Greaves**
- Harness the power of emotional intelligence to better understand customer emotions and motivations, enhancing rapport and trust in sales interactions.
## Behavioral Economics & Decision Making
- **"Predictably Irrational" by Dan Ariely**
- Explore how cognitive biases influence decision-making, providing insights into how customers make purchasing decisions and how to frame sales pitches effectively.
@@ -97,4 +96,3 @@
## Behavioral Change and Sales Transformation
- **"Switch: How to Change Things When Change Is Hard" by Chip and Dan Heath**
- Study the process of change in individuals and organizations to better manage customer hesitations and resistance, facilitating smoother transitions during the sales process.