diff --git a/work/kats_pets.md b/work/kats_pets.md new file mode 100644 index 0000000..2d34a60 --- /dev/null +++ b/work/kats_pets.md @@ -0,0 +1,94 @@ +Here’s the **deterministic, zero-cost system for Kat’s Pet Sitting**, designed to automate bookings, client intake, and pet care tracking—while maintaining a personal touch: + +--- + +### **🐾 Kat’s Pet Sitting Automation Stack (100% Free)** +**For the solo pet sitter who:** +✓ Needs **clients to self-book** around existing visits +✓ Wants **pet profiles upfront** (meds, quirks, vet contacts) +✓ Avoids **payment chasing** with deposits +✓ Automates **check-ins/photo updates** for clients + +--- + +### **🔧 The Free Tech Stack** +| **Tool** | **Pet-Sitting Specific Use** | +|----------|------------------------------| +| **Google Sites** | Mobile-friendly booking page with service options (e.g., "Overnight Stays" vs. "Drop-Ins") | +| **Calendly Free** | Shows real-time availability (blocks buffer time between visits) | +| **Stripe Payment Links** | Takes 50% deposit at booking (refundable if canceled >48h out) | +| **Google Forms** | Pet intake form (meds, feeding schedule, emergency contacts) | +| **Trello Free** | Tracks: *"New Booking → Vet Info Received → Visit Confirmed → Completed"* | +| **Google Drive** | Shared folder per client (pet photos, visit logs, vet records) | +| **Zapier Free** | Connects tools (e.g., new Calendly booking → auto-sends intake form) | + +--- + +### **📌 Step-by-Step Workflow** + +#### **1. Booking Flow (Client Scans QR Code)** +- Lands on Kat’s **Google Site** with: + - **Service menu**: + - *30-min Drop-In: $25* + - *Overnight Stay: $75/night* + - **Embedded Calendly** showing only available slots (with 30min buffers between visits). + - *"Required: 50% deposit to hold dates."* (Stripe Payment Link in confirmation email). + +#### **2. Pet Intake (Automated)** +- After booking, **Zapier triggers**: + - **Google Form** to client: + - *"Upload a photo of your pet"* + - *"Vet name/number"* + - *"Medication schedule (if any)"* + - **Trello card** auto-populates with responses → Kat reviews before visit. + +#### **3. Visit Day** +- **Kat checks Trello "Confirmed" column**: + - Pet’s photo, vet info, and notes pinned to top of card. + - Uses **Google Sheets** (linked in Drive) to log: + - *Food given* + - *Medications administered* + - *Behavior notes* + +#### **4. Client Updates (Hands-Off)** +- **Zapier automates**: + - **Photo updates**: Kat snaps pet pics → auto-saves to client’s **Drive folder**. + - **End-of-visit report**: Generates a PDF log (Google Docs template) → emails client. + - **Re-booking reminder**: 1 week before last visit, sends: + *"Fluffy misses you! Reserve your next dates here."* (Calendly link). + +--- + +### **🚨 Edge Cases Solved** +| **Problem** | **Fix** | +|------------|--------| +| Client forgets vet info | Google Form requires field before submission. | +| Pet has emergency | Trello card shows **red border** if meds/allergies flagged. | +| No-shows | Deposits cover first visit; recurring clients pay upfront. | +| Last-minute cancellations | Stripe refund rules auto-apply (e.g., "<24h = no refund"). | + +--- + +### **📌 Physical Touchpoints** +- **QR Code Locations**: + - **Business cards**: *"Scan to book + access Fluffy’s portal!"* + - **Keychain tag** (left with clients): QR links to visit logs/emergency contacts. + +--- + +### **💡 Scaling Up** +- **Upgrade 1**: **Calendly Premium** ($8/mo) → Add "Priority Rebooking" for loyal clients. +- **Upgrade 2**: **Airtable** ($20/mo) → Track pet preferences (*"Whiskers loves feather toys"*). +- **Upgrade 3**: **Twilio** ($0.0075/SMS) → Auto-text clients during storms/extreme temps. + +--- + +### **🐶 Client Experience Script** +> *"Scan here to book! You’ll pick dates, pay a deposit, and fill out Fluffy’s profile—all before I arrive. You’ll get photo updates and a report card after every visit!"* + +--- + +### **🎯 Why This Works for Pet Sitters** +1. **No missed details**: Pet profiles are locked in before visits. +2. **Trust-building**: Automated updates reassure clients. +3. **Time savings**: 80% of admin (scheduling, forms, payments) happens pre-visit. \ No newline at end of file