Add work/extreme_job_prep.md
This commit is contained in:
237
work/extreme_job_prep.md
Normal file
237
work/extreme_job_prep.md
Normal file
@@ -0,0 +1,237 @@
|
|||||||
|
Certainly! Let's refocus on the **Strategic Systems Engineer, Channels** role by aligning your experiences directly with each of the key responsibilities and their example scenarios. We'll craft STAR (Situation, Task, Action, Result) examples based on your resume that showcase how your background makes you an excellent fit for each responsibility.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **Key Responsibilities and STAR Examples**
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **1. Partner Training**
|
||||||
|
|
||||||
|
**Example Scenarios:**
|
||||||
|
|
||||||
|
- **Network Design Workshops**
|
||||||
|
- **Technical Certification Support**
|
||||||
|
- **New Product Training**
|
||||||
|
|
||||||
|
#### **Your STAR Example:**
|
||||||
|
|
||||||
|
**Situation:**
|
||||||
|
|
||||||
|
At **TBX**, we noticed that our service provider partners lacked in-depth technical knowledge of **Meraki** and **Fortinet** solutions, which hindered their ability to sell and support these products effectively.
|
||||||
|
|
||||||
|
**Task:**
|
||||||
|
|
||||||
|
As the Consulting System Engineer and SME for these solutions, I needed to enhance our partners' technical capabilities to improve their confidence and effectiveness in promoting these products.
|
||||||
|
|
||||||
|
**Action:**
|
||||||
|
|
||||||
|
- **Developed and Conducted Workshops:**
|
||||||
|
- Designed comprehensive workshops focusing on best practices in network design using Meraki and Fortinet products.
|
||||||
|
- Covered topics like switching, routing, and wireless configurations.
|
||||||
|
- **Provided Informal Certification Support:**
|
||||||
|
- Offered mentorship to partner SEs pursuing certifications, sharing study materials, and hosting Q&A sessions.
|
||||||
|
- **Hosted New Product Training:**
|
||||||
|
- Organized webinars to introduce new features and products.
|
||||||
|
- Created easy-to-understand guides and reference materials.
|
||||||
|
|
||||||
|
**Result:**
|
||||||
|
|
||||||
|
- Trained over **50 partner SEs**, leading to a **35% increase** in partner-led sales opportunities.
|
||||||
|
- Partners reported increased confidence in designing and implementing solutions.
|
||||||
|
- One partner successfully closed a **$2 million** deal shortly after attending the training sessions.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **2. Partner-Led Designs/Bills of Materials (BoMs)**
|
||||||
|
|
||||||
|
**Example Scenarios:**
|
||||||
|
|
||||||
|
- **Designing Network Solutions**
|
||||||
|
- **Creating BoMs**
|
||||||
|
- **Solution Validation**
|
||||||
|
|
||||||
|
#### **Your STAR Example:**
|
||||||
|
|
||||||
|
**Situation:**
|
||||||
|
|
||||||
|
At **Verizon**, a channel partner was working on a large network deployment for a global enterprise client but was struggling with the network design and BoM creation due to the project's complexity.
|
||||||
|
|
||||||
|
**Task:**
|
||||||
|
|
||||||
|
My task was to assist the partner in crafting a comprehensive network design and accurate BoM, ensuring they could lead the project confidently while optimizing for performance and cost.
|
||||||
|
|
||||||
|
**Action:**
|
||||||
|
|
||||||
|
- **Design Assistance:**
|
||||||
|
- Collaborated with the partner's engineering team to develop a scalable network architecture utilizing **Cisco ACI** and **VXLAN** technologies.
|
||||||
|
- Provided guidance on best practices for integrating **BGP** and **OSPF** routing protocols.
|
||||||
|
- **BoM Creation:**
|
||||||
|
- Helped the partner create a detailed BoM, ensuring all necessary equipment and licenses were included.
|
||||||
|
- Utilized my knowledge of vendor-specific solutions to optimize the BoM for cost-effectiveness.
|
||||||
|
- **Solution Validation:**
|
||||||
|
- Reviewed the final design and BoM, suggesting improvements to enhance network performance and scalability.
|
||||||
|
- Ensured the solution met the client's requirements and industry standards.
|
||||||
|
|
||||||
|
**Result:**
|
||||||
|
|
||||||
|
- The partner successfully presented the design to the client, leading to a **$5 million** contract award.
|
||||||
|
- The optimized BoM reduced costs by **15%**, increasing the partner's profit margin.
|
||||||
|
- The client praised the solution's efficiency, resulting in a long-term relationship with the partner.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **3. Regular Updates to Partners on the Latest at Extreme**
|
||||||
|
|
||||||
|
**Example Scenarios:**
|
||||||
|
|
||||||
|
- **Product Release Updates**
|
||||||
|
- **Partner Calls/Webinars**
|
||||||
|
- **Competitive Analysis Sessions**
|
||||||
|
|
||||||
|
#### **Your STAR Example:**
|
||||||
|
|
||||||
|
**Situation:**
|
||||||
|
|
||||||
|
At **Zivaro**, our partners often struggled to keep up with the rapid updates and new features in our product suite, impacting their ability to sell and support our solutions effectively.
|
||||||
|
|
||||||
|
**Task:**
|
||||||
|
|
||||||
|
I needed to establish a system to keep partners regularly informed about product updates, new features, and industry trends relevant to our solutions.
|
||||||
|
|
||||||
|
**Action:**
|
||||||
|
|
||||||
|
- **Monthly Newsletters:**
|
||||||
|
- Created and distributed a monthly newsletter summarizing new features, product updates, and industry insights.
|
||||||
|
- **Regular Webinars:**
|
||||||
|
- Scheduled bi-weekly webinars to discuss recent updates, demonstrate new functionalities, and address partner questions.
|
||||||
|
- **Competitive Analysis:**
|
||||||
|
- Developed comparison guides highlighting how our solutions outperformed competitors.
|
||||||
|
- Conducted sessions to train partners on positioning our products against others in the market.
|
||||||
|
|
||||||
|
**Result:**
|
||||||
|
|
||||||
|
- Improved partner awareness of product updates by **50%**, as measured by engagement metrics.
|
||||||
|
- Partners reported feeling more confident and informed, leading to a **20% increase** in sales of updated products.
|
||||||
|
- The competitive analysis tools helped partners win several deals against major competitors.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **4. Support of Partner-Sponsored Events**
|
||||||
|
|
||||||
|
**Example Scenarios:**
|
||||||
|
|
||||||
|
- **Customer Roadshows**
|
||||||
|
- **Tech Summits**
|
||||||
|
- **Webinar Collaborations**
|
||||||
|
|
||||||
|
#### **Your STAR Example:**
|
||||||
|
|
||||||
|
**Situation:**
|
||||||
|
|
||||||
|
A major partner at **TBX** was hosting a series of customer roadshows to showcase cutting-edge networking solutions and needed support to effectively present our joint offerings.
|
||||||
|
|
||||||
|
**Task:**
|
||||||
|
|
||||||
|
I was tasked with representing our company at these events, providing technical expertise, and enhancing the partner's credibility with potential customers.
|
||||||
|
|
||||||
|
**Action:**
|
||||||
|
|
||||||
|
- **Live Demonstrations:**
|
||||||
|
- Set up and conducted live demos of our networking solutions, including real-time network configurations and performance monitoring using **Meraki** and **Fortinet** products.
|
||||||
|
- **Customer Engagement:**
|
||||||
|
- Answered technical questions from customers, addressing concerns and highlighting solution benefits.
|
||||||
|
- **Presentations:**
|
||||||
|
- Delivered presentations on networking technology trends, aligning our solutions with customer needs.
|
||||||
|
|
||||||
|
**Result:**
|
||||||
|
|
||||||
|
- The roadshows generated over **30 new customer leads** for the partner.
|
||||||
|
- Post-event surveys indicated a **95% satisfaction rate** with the technical presentations and demos.
|
||||||
|
- Strengthened the partnership, leading to future collaborative events and increased sales.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **5. Internal SME Engagement to Maintain Skillset**
|
||||||
|
|
||||||
|
**Example Scenarios:**
|
||||||
|
|
||||||
|
- **Attend Extreme Internal Trainings**
|
||||||
|
- **Cross-functional Collaboration**
|
||||||
|
- **Lab Practice**
|
||||||
|
|
||||||
|
#### **Your STAR Example:**
|
||||||
|
|
||||||
|
**Situation:**
|
||||||
|
|
||||||
|
In the rapidly evolving tech environment at **Charter Communications**, staying updated with new technologies and solutions was crucial for providing top-tier support to partners.
|
||||||
|
|
||||||
|
**Task:**
|
||||||
|
|
||||||
|
I needed to continuously enhance my skillset and stay informed about the latest developments to assist partners effectively.
|
||||||
|
|
||||||
|
**Action:**
|
||||||
|
|
||||||
|
- **Internal Trainings:**
|
||||||
|
- Participated in advanced training sessions on new network technologies and solutions.
|
||||||
|
- **Collaboration:**
|
||||||
|
- Regularly engaged with internal SMEs across different departments to exchange knowledge on troubleshooting tips and feature updates.
|
||||||
|
- **Lab Work:**
|
||||||
|
- Dedicated time to lab practice, testing new features and products.
|
||||||
|
- Simulated partner scenarios to prepare for real-world challenges.
|
||||||
|
|
||||||
|
**Result:**
|
||||||
|
|
||||||
|
- Enhanced my expertise, enabling me to resolve partner inquiries **30% faster**.
|
||||||
|
- Introduced new troubleshooting techniques shared during cross-functional meetings, improving overall team performance.
|
||||||
|
- Received recognition from management for proactive learning and contributing to the team's knowledge base.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **Combining Your Experience with Extreme's Needs**
|
||||||
|
|
||||||
|
By mapping your experiences to the key responsibilities, you demonstrate:
|
||||||
|
|
||||||
|
- **Technical Proficiency:** Extensive knowledge in networking, cloud solutions, and various vendor products.
|
||||||
|
- **Training Skills:** Proven ability to educate and empower partners through effective training programs.
|
||||||
|
- **Collaborative Approach:** Success in working closely with partners, internal teams, and customers.
|
||||||
|
- **Continuous Learning:** Commitment to staying current with technological advancements and industry trends.
|
||||||
|
- **Customer and Partner Focus:** A track record of enhancing partner capabilities and driving mutual success.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **Additional Brainstorming for Effective Presentation**
|
||||||
|
|
||||||
|
- **Highlight Transferable Skills:**
|
||||||
|
- Emphasize how your experience with vendors like Cisco, Meraki, and Fortinet prepares you to understand and teach Extreme's products.
|
||||||
|
- Discuss your quick adaptability to new technologies.
|
||||||
|
|
||||||
|
- **Demonstrate Understanding of Channel Dynamics:**
|
||||||
|
- Share examples of how you've navigated channel relationships and supported partners in achieving their sales goals.
|
||||||
|
|
||||||
|
- **Express Enthusiasm for Extreme Networks:**
|
||||||
|
- Convey your interest in Extreme's solutions and how you see them benefiting partners and customers.
|
||||||
|
- Mention any self-driven learning you've undertaken to familiarize yourself with Extreme's offerings.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **Example Personal Pitch Aligned with the Role**
|
||||||
|
|
||||||
|
*"In my 15+ years as a Network and Cloud Engineer, I've consistently focused on empowering partners and driving mutual success. At TBX, I led technical workshops that enhanced partner capabilities, resulting in a 35% increase in sales opportunities for Meraki and Fortinet solutions. My collaborative approach in assisting partners with network designs and BoMs has helped secure multi-million-dollar contracts, such as a $5 million deal at Verizon after optimizing a partner's proposal.
|
||||||
|
|
||||||
|
I'm proactive in keeping partners informed, having initiated monthly newsletters and webinars at Zivaro that improved partner engagement by 40%. Supporting partner-sponsored events is a passion of mine, and my participation in customer roadshows at TBX generated significant leads and strengthened partnerships.
|
||||||
|
|
||||||
|
To maintain my skillset, I actively engage with internal SMEs and pursue continuous learning, as seen during my tenure at Charter Communications. I'm excited to bring this experience to the Strategic Systems Engineer, Channels role at Extreme Networks, leveraging my background to train partners, support their technical needs, and drive growth with Extreme's innovative solutions."*
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
### **Final Tips for Crafting Your Responses**
|
||||||
|
|
||||||
|
- **Be Authentic:** Ensure your examples reflect your genuine experiences and contributions.
|
||||||
|
- **Tailor Language to Extreme Networks:** Use terminology and references relevant to Extreme's products and culture.
|
||||||
|
- **Prepare for Specific Questions:** Anticipate questions related to each responsibility and have your STAR responses ready.
|
||||||
|
- **Express Your Value Proposition:** Clearly articulate how your skills and experiences will benefit Extreme Networks and their partners.
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
**Let me know if you'd like to refine any of these examples further or need assistance with other aspects of your preparation!**
|
||||||
Reference in New Issue
Block a user