Update work/tbx/LOE_framework.md

work/tbx/LOE_framework.md

@@ -72,6 +72,80 @@ This template should help streamline the process and ensure that all the necessa
 
 ---
 
+Certainly! To make the process easier, I'll provide you with a template that you can copy and paste for the Vodafone SCB Network Obsolescence 2024 project. You can then fill in the specific details where indicated.
+
+CUSTOMER INFORMATION
+Customer Name: Vodafone SCB
+Abbreviated Customer Name: Vodafone
+Customer Contact Name: [Contact Name]
+Customer Contact Email and Phone: [Contact Email] / [Contact Phone]
+
+WWT ACCOUNT TEAM INFORMATION
+Account Manager Name: [Account Manager Name]
+Account Manager Phone Number: [Account Manager Phone]
+Consulting Systems Engineer (CSE) Name: [Your Name]
+Consulting Systems Architect (CSA) Name: [CSA Name, if applicable]
+
+QUOTE DETAILS
+Due Date: [SOW Due Date]
+Type of Quote Needed: Firm Fixed
+Hardware Provided by WWT? Yes
+Hardware Quote # /BOM: R00826381_EM154466602KW.csv
+Scope: Network Obsolescence 2024
+
+PROJECT SUMMARY
+The Vodafone SCB Network Obsolescence 2024 project involves the off-site staging, testing, configuration, and delivery of Cisco Nexus 9300 series switches and Catalyst 9300 series switches, as detailed in the provided BOM (R00826381_EM154466602KW.csv). WWT will perform the staging activities in accordance with Vodafone's standards and requirements, ensuring the equipment is fully configured and ready for deployment upon delivery to Vodafone's designated site at SDC, 800 Cottontail Lane, Somerset NJ 08873.
+
+PROJECT TASKS
+1. Perform off-site staging for all equipment
+2. Power on the device and perform POST (Power-On Self-Test)
+3. Conduct off-site staging burn-in test for 4 hours
+4. Install and upgrade/downgrade network device software based on Vodafone's standards
+5. Load golden configuration based on Vodafone's standard
+6. Load device specific/basic configuration to provide remote access to new network device
+7. Label equipment based on Vodafone's naming convention
+8. Deliver equipment to Vodafone site at SDC, 800 Cottontail Lane, Somerset NJ 08873
+
+TECHNOLOGY CENTER SERVICE TOUCHES
+Receiving, Staging & Shipment Preparation: Y
+Asset Tagging: Y (Customer Supplied)
+Apply Device Configuration: Y (Provided by Vodafone)
+Device Labeling: Y
+Remote Access: Y (Duration: 30 days)
+
+DEVICE TYPE and QUANTITY (List all devices requiring a Service Touch, excluding child components)
+Refer to the attached BOM (R00826381_EM154466602KW.csv) for detailed quantities of devices, accessories, modules, and licenses.
+
+DELIVERABLES
+Standard Customer Reporting: Y
+Low-Level Design (LLD): Y
+Acceptance Testing Procedures (ATP): Y
+
+PROFESSIONAL SERVICES
+No on-site or off-site professional services support is required from WWT engineers for this project.
+
+OUT OF SCOPE
+- Any tasks or services not explicitly mentioned in the SOW will be considered out of scope.
+- On-site installation and deployment of the equipment are excluded from this SOW.
+
+ASSUMPTIONS
+- Vodafone will provide all necessary information, including golden configurations, standards, and naming conventions, in a timely manner to enable WWT to complete the staging activities.
+- The equipment will be delivered to the designated Vodafone site upon completion of staging and testing.
+
+CUSTOMER RESPONSIBILITIES
+- Provide detailed specifications, requirements, and configurations for the staging process.
+- Grant access to necessary systems and facilities for WWT to perform the staging activities.
+- Ensure timely review and approval of deliverables and project milestones.
+- Coordinate the receipt and deployment of the staged equipment at the designated Vodafone site.
+
+You can copy and paste this template into your LOE document and fill in the specific details where indicated with placeholders like [Account Manager Name], [SOW Due Date], etc.
+
+Remember to attach the BOM (R00826381_EM154466602KW.csv) to the LOE document to provide the detailed quantities of devices, accessories, modules, and licenses.
+
+This template should help streamline the process and ensure that all the necessary information is captured for the Vodafone SCB Network Obsolescence 2024 project.
+
+---
+
 Absolutely! Let's review the LOE framework and ensure it aligns with the requirements and information provided in the SRC FAQ document. Here's a step-by-step approach:
 
 1. Review the Customer Information and TBX Account Team Information sections to ensure they are complete and accurate.