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tech_docs/observability.md
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The ELK stack (Elasticsearch, Logstash, and Kibana) is another popular open-source solution for managing and analyzing log data. Let's compare the ELK stack with Prometheus, Splunk, and Datadog to understand its strengths and limitations.
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### ELK Stack (Elasticsearch, Logstash, Kibana)
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**Components:**
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- **Elasticsearch:** A search and analytics engine.
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- **Logstash:** A server-side data processing pipeline that ingests data from multiple sources, transforms it, and sends it to a "stash" like Elasticsearch.
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- **Kibana:** A visualization layer that provides a user interface for Elasticsearch, allowing you to create dashboards and visualizations.
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**Strengths:**
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- **Logs and Unstructured Data:** The ELK stack excels at ingesting, storing, and analyzing log data and other unstructured data.
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- **Powerful Search:** Elasticsearch provides powerful search capabilities, enabling complex queries on large datasets.
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- **Visualization:** Kibana offers robust visualization tools, allowing you to create detailed and interactive dashboards.
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- **Scalability:** Elasticsearch can scale horizontally to handle large amounts of data and queries.
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- **Flexibility:** Logstash provides a flexible way to parse and transform incoming data, making it easy to integrate with various data sources.
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**Limitations:**
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- **Complex Setup:** Setting up and managing the ELK stack can be complex and may require significant expertise.
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- **Resource Intensive:** Elasticsearch can be resource-intensive, requiring careful tuning and management, especially at scale.
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- **Focused on Logs:** While it can handle metrics (especially with integrations like Metricbeat), it is primarily focused on log data and may not be as efficient for time-series metrics as Prometheus.
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- **Alerting:** Kibana's alerting features are not as advanced as those provided by specialized monitoring tools like Prometheus or Datadog.
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### Comparison to Prometheus, Splunk, and Datadog
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**Use Case Focus:**
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- **Prometheus:** Best for metrics and time-series data, especially in cloud-native environments. Requires additional tools for logs and traces.
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- **ELK Stack:** Best for log data and unstructured data. Can be extended to handle metrics but not as natively optimized for time-series data.
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- **Splunk:** Comprehensive observability platform for logs, metrics, and traces. Powerful search and analytics capabilities but can be costly.
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- **Datadog:** Unified observability platform for metrics, logs, and traces. Easy to set up with strong cloud-native support, but can be expensive.
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**Setup and Maintenance:**
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- **Prometheus:** Moderate setup complexity. Requires integration with Grafana for visualization and other tools for logs and traces.
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- **ELK Stack:** High setup complexity. Requires careful tuning and management, especially at scale.
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- **Splunk:** High setup complexity. Powerful features but can be expensive and complex to manage.
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- **Datadog:** Low setup complexity. Easy to use with many pre-built integrations, but can become expensive.
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**Cost:**
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- **Prometheus:** Free and open-source, with community support. Costs may arise from managing infrastructure and additional tools.
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- **ELK Stack:** Free and open-source, but can incur costs related to infrastructure and management. Commercial support is available from Elastic.
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- **Splunk:** Proprietary and can be very expensive, especially for large volumes of data.
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- **Datadog:** Proprietary with a subscription-based pricing model. Costs can increase with scale and additional features.
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**Integration and Extensibility:**
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- **Prometheus:** Integrates well with Kubernetes and cloud-native environments. Requires additional tools for full observability.
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- **ELK Stack:** Highly flexible and extensible with Logstash and Beats for data ingestion. Integrates well with many data sources.
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- **Splunk:** Extensive integrations and capabilities, suitable for enterprise environments.
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- **Datadog:** Many pre-built integrations and a unified platform for comprehensive observability.
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### Summary
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- **Prometheus** is best suited for metrics and time-series data, particularly in cloud-native environments. It requires additional tools for logs and traces.
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- **ELK Stack** excels at log data and unstructured data, with powerful search and visualization capabilities. It can handle metrics but is not optimized for time-series data.
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- **Splunk** provides a comprehensive observability platform with powerful search and analytics but at a high cost and complexity.
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- **Datadog** offers an easy-to-use, all-in-one observability platform with strong cloud-native support, but it can be expensive.
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The choice depends on your specific needs and environment. If your primary focus is on logs and you need powerful search and analysis capabilities, the ELK stack is a strong contender. For metrics-focused monitoring, Prometheus is a better fit. If you need a comprehensive, easy-to-use solution and are willing to pay for it, Datadog or Splunk might be more appropriate.
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---
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Sure, let's structure this information in a comprehensive and logical manner for someone looking to understand and compare observability platforms.
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---
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# Overview of Observability Platforms
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Observability is crucial for understanding the health and performance of your systems. This guide provides a comparison of four major observability platforms: Prometheus, ELK Stack, Splunk, and Datadog, highlighting their strengths, limitations, and use cases to help you choose the right tool for your needs.
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## 1. Prometheus
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### Overview
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Prometheus is an open-source monitoring system and time-series database developed by SoundCloud. It is designed for reliability and scalability in cloud-native environments.
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### Strengths
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- **Time-Series Data:** Efficiently handles metrics and time-series data.
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- **Open Source:** No licensing fees and strong community support.
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- **Pull-Based Model:** Prometheus scrapes metrics from targets, offering flexible and secure monitoring.
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- **Integration:** Seamlessly integrates with Kubernetes and other cloud-native technologies.
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### Limitations
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- **Limited to Metrics:** Primarily focused on metrics, not logs or traces.
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- **No Built-In Visualization:** Requires Grafana or other tools for advanced visualization.
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- **Storage:** Challenges with long-term storage and high cardinality without additional tools like Thanos or Cortex.
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### Ideal Use Case
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Best suited for metrics monitoring in cloud-native environments. Pair with Grafana for visualization and consider additional tools for logs and traces.
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## 2. ELK Stack (Elasticsearch, Logstash, Kibana)
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### Overview
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The ELK stack is a collection of three open-source projects: Elasticsearch for search and analytics, Logstash for data processing, and Kibana for visualization.
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### Strengths
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- **Logs and Unstructured Data:** Excels at handling and analyzing log data.
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- **Powerful Search:** Advanced search capabilities through Elasticsearch.
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- **Visualization:** Robust visualization with Kibana dashboards.
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- **Scalability:** Can scale horizontally to handle large datasets.
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- **Flexibility:** Logstash provides versatile data ingestion and transformation.
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### Limitations
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- **Complex Setup:** Requires significant expertise to set up and manage.
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- **Resource Intensive:** Elasticsearch can be resource-heavy.
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- **Focused on Logs:** Not optimized for time-series metrics compared to Prometheus.
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- **Alerting:** Kibana's alerting features are less advanced.
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### Ideal Use Case
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Best for log management and analysis. Suitable for environments where log data is critical, with capabilities to extend for metrics.
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## 3. Splunk
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### Overview
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Splunk is a proprietary platform for searching, monitoring, and analyzing machine-generated data.
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### Strengths
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- **Comprehensive Data Types:** Handles logs, metrics, and traces.
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- **Advanced Search and Analysis:** Powerful search language (SPL) for data analysis.
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- **Visualization:** Includes robust built-in visualization tools.
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- **Alerting and Reporting:** Strong alerting and reporting features.
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- **Enterprise Features:** Extensive features for user management and compliance.
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### Limitations
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- **Cost:** Can be very expensive, especially for large data volumes.
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- **Complexity:** Requires significant expertise to manage.
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- **Proprietary:** Dependency on Splunk for support and updates.
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### Ideal Use Case
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Ideal for enterprises needing comprehensive observability and willing to invest in a premium solution for deep insights and extensive features.
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## 4. Datadog
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### Overview
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Datadog is a cloud-native monitoring and analytics platform providing observability for metrics, logs, and traces.
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### Strengths
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- **Unified Platform:** Single platform for metrics, logs, and traces.
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- **Easy Setup:** User-friendly with many pre-built integrations.
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- **Visualization:** Strong visualization capabilities with customizable dashboards.
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- **Alerting and Anomaly Detection:** Advanced alerting features.
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- **Cloud-Native:** Designed for seamless integration with cloud environments.
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### Limitations
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- **Cost:** Can become expensive as data volumes increase.
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- **Data Retention:** Limited retention periods based on the pricing plan.
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- **Proprietary:** Vendor lock-in with a subscription-based model.
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### Ideal Use Case
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Suitable for organizations needing an easy-to-use, all-in-one observability platform with strong cloud-native support, prepared for potential higher costs.
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## Summary
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### Choosing the Right Tool
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- **Prometheus** is ideal for metrics and time-series data, especially in cloud-native environments. Requires Grafana for visualization.
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- **ELK Stack** excels at log data and unstructured data with powerful search and visualization. Suitable for log-centric environments.
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- **Splunk** provides a comprehensive observability platform for logs, metrics, and traces, best for enterprises needing deep insights and extensive features.
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- **Datadog** offers a unified, easy-to-use observability platform with strong cloud-native support, suitable for those willing to invest in a premium solution.
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### Recommendations
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- **Start with Prometheus and Grafana** if your focus is on metrics and time-series data.
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- **Consider the ELK Stack** for detailed log analysis and visualization.
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- **Evaluate Splunk** if you need a comprehensive, enterprise-grade solution and have the budget for it.
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- **Explore Datadog** for an integrated observability solution with quick setup and strong cloud support.
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By understanding the strengths and limitations of each platform, you can make an informed decision that best fits your observability needs and environment.
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---
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This structure provides a logical and comprehensive overview, helping you understand the capabilities and use cases of each observability platform, making it easier to choose the right tool for your specific needs.
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work/digital.md
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For Panera Bread, WWT delivered a next-gen restaurant experience, shifting the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada. The challenge was to deliver unparalleled digital experiences, reducing line length and transaction friction inside their bakery-cafés. WWT’s approach was strategic, utilizing their deep roots in hardware distribution integration and R&D, innovative software development capabilities, and core competency as a strategic digital advisor. The result was a 360-degree approach and a five-star consumer-rated kiosk experience. This approach encompassed store transformation, omni-channel integrity, and the evolution of in-store, mobile app, and website commerce to unified commerce [1].
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For Wingstop, WWT helped them evolve their digital and technology platforms to become a global digital leader. The foundation created by WWT included e-commerce, Data Analytics and Machine Learning, and Identity Management [2]. WWT also helped Wingstop set up a digital platform to enable them to be a true digital commerce company, supporting their journey towards 100% digital commerce [5].
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In terms of technical capabilities, WWT’s digital services include research and insights, design, development and integration, and more. They also offer a variety of services such as AI & data services, automation services, cloud services, digital services, digital workspace services, and software services [8].
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In addition to these specific projects, WWT has also conducted several Proof of Concepts (POCs) with both Panera Bread and Wingstop, focusing on areas such as server infrastructure, software-defined WAN, and digital transformation initiatives [ServiceNow data].
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---
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For Panera Bread, WWT delivered a next-gen restaurant experience, shifting the way consumers engage with the Panera brand and its chain of bakery-cafés across the United States and Canada. The challenge was to deliver unparalleled digital experiences, reducing line length and transaction friction inside their bakery-cafés. WWT’s approach was strategic, utilizing their deep roots in hardware distribution integration and R&D, innovative software development capabilities, and core competency as a strategic digital advisor. The result was a 360-degree approach and a five-star consumer-rated kiosk experience. This approach encompassed store transformation, omni-channel integrity, and the evolution of in-store, mobile app, and website commerce to unified commerce [1].
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For Wingstop, WWT helped them evolve their digital and technology platforms to become a global digital leader. The foundation created by WWT included e-commerce, Data Analytics and Machine Learning, and Identity Management [2]. WWT also helped Wingstop set up a digital platform to enable them to be a true digital commerce company, supporting their journey towards 100% digital commerce [5].
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In terms of technical capabilities, WWT’s digital services include research and insights, design, development and integration, and more. They also offer a variety of services such as AI & data services, automation services, cloud services, digital services, digital workspace services, and software services [8].
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In addition to these specific projects, WWT has also conducted several Proof of Concepts (POCs) with both Panera Bread and Wingstop, focusing on areas such as server infrastructure, software-defined WAN, and digital transformation initiatives [ServiceNow data].
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---
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strategic approach, store transformation, omni-channel integrity, e-commerce foundation, data analytics and machine learning, identity management, proof of concepts (POCs), and digital services.
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---
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https://www.wwt.com/case-study/embedding-seamless-service-at-panera-bread
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https://www.wwt.com/video/atsm-04-08-2022-wingstop-case-study
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https://www.wwt.com/event/616dda3c187c3e008374eee6
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https://www.wwt.com/video/2024-sko-digital-employee-experience-breakout-session
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https://www.wwt.com/video/atsm-10-07-2022-unified-commerce
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https://www.wwt.com/article/revolutionizing-the-restaurant-technology-ecosystem
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https://www.wwt.com/video/atsm-04-01-2022-wwt-digital-solutions
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https://www.wwt.com/service/wwt-services/overview
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https://www.wwt.com/digital-workspace-atsm
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https://www.wwt.com/briefing/customer-experience-digital-capabilities-briefing
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