diff --git a/smma/maria_nails.md b/smma/maria_nails.md index d8712e5..792e255 100644 --- a/smma/maria_nails.md +++ b/smma/maria_nails.md @@ -1,3 +1,102 @@ +Here’s the **ultimate deterministic system for Maria the Manicurist**, incorporating her creative nail art approach with zero-friction client management: + +--- + +### **💅 Maria’s Nail Tech Blueprint: Art Meets Automation** +**For the manicurist who:** +✓ Wants to **eliminate no-shows** +✓ Needs **clients to self-book around her nail art time blocks** +✓ Desires **automated intake for allergies/design preferences** +✓ Craves **hands-off follow-ups** (reviews, rebookings) + +--- + +### **🔧 Maria’s Free Tech Stack** +| **Tool** | **Nail-Art Specific Use** | +|----------|---------------------------| +| **Google Sites** | Mobile page showing her portfolio + booking ("See my clock-face designs!") | +| **Calendly Free** | Limits bookings to *art-intensive time slots* (e.g., "3:00–5:00 PM: Geometric Designs Only") | +| **Stripe Payment Links** | Takes deposits ($10 for simple manicures, $20 for intricate art) | +| **Google Forms** | Allergy check + design preferences ("Upload inspo pics here") | +| **Trello** | Tracks: *"Booked → Deposit Paid → Design Approved → Completed"* | +| **Zapier** | Auto-sends design approval requests + follow-ups | + +--- + +### **🎨 Nail Art Workflow Integration** +#### **1. Booking Flow (Client Scans QR Code)** +- Lands on Maria’s **Google Site** with: + - **Portfolio gallery** (clock-face designs, geometrics) + - **Service tiers**: + - *Quick Polish* (30 min, $25) + - *Signature Art* (90 min, $60 – requires deposit) + - **Calendly widget** showing real-time slots (blocks off art-intensive times) + +#### **2. Design Intake (Zero Work for Maria)** +- After booking, **Zapier triggers**: + - **Google Form** sent to client: + - *"Upload 2 inspo pics for your design"* + - *"Any allergies? (Check all that apply)"* + - **Trello card** updates with client’s responses → Maria preps supplies. + +#### **3. Deposit Automation** +- **Stripe Payment Link** in confirmation email: + - *"Secure your slot with a $20 deposit (applied to final cost)."* + - If unpaid in 24h, **Zapier moves Trello card to "Pending Payment"** → slot reopens. + +#### **4. Day-of Appointment** +- Maria checks **Trello "Approved" column**: + - Client’s inspo pics + allergies visible at top of card. + - *"Design approved on [date]"* timestamp (avoids last-minute changes). + +#### **5. Post-Appointment Magic** +- **Zapier automates**: + - **Photo upload**: Maria snaps finished nails → auto-saves to client’s **Google Drive folder**. + - **Review request**: 3 days later, sends: + *"Loved your clock-face nails? Leave a review!"* (with link). + - **Re-booking**: 2 weeks later, sends: + *"Time for a refresh? Book your next session here."* (Calendly link). + +--- + +### **🚨 Edge Cases Solved for Nail Techs** +| **Problem** | **Fix** | +|------------|--------| +| Client wants to change design last-minute | Trello shows *"Design approved on [date]"* → politely refer to policy. | +| No-shows for intricate art | Deposits non-refundable if canceled <24h. | +| Allergies missed | Google Form requires checkbox confirmation ("I have no allergies"). | +| Clients forget to rebook | Automated SMS/email reminders. | + +--- + +### **📌 Physical Touchpoints** +- **QR Code Placement**: + - **Mirror decal** at her station: *"Scan to see your design history + rebook!"* + - **Aftercare card** (given to client): QR links to nail care tips + review portal. + +--- + +### **💡 Scaling Up (When Maria Books Out)** +- **Upgrade 1**: **Calendly Premium** ($8/mo) → Add "VIP Art Slots" for returning clients. +- **Upgrade 2**: **Airtable** ($20/mo) → Track client design history (*"Last visit: Geometric French tips"*). +- **Upgrade 3**: **Canva Pro** ($12.99/mo) → Auto-generate design mockups from client inspo pics. + +--- + +### **✨ Client Experience Script** +> *"Scan here to book! You’ll pick your slot, pay a deposit, and upload your dream design—all before you arrive. I’ll prep your colors and tools in advance so we maximize art time!"* + +--- + +### **🎯 Why This Works for Creative Techs** +1. **No art interruptions**: Clients commit to designs upfront. +2. **Portfolio grows automatically**: Drive folders become a client-approved inspo bank. +3. **Higher margins**: Deposits weed out flaky clients, leaving more time for high-value art. + +Need the **exact Zapier setup** or a **client waiver form template**? Let me know! + +--- + Perfect! Let’s design a **deterministic, step-by-step system** for a **new manicurist** (let’s call her *Maria*) who wants to automate bookings, payments, and client follow-ups—with zero upfront cost. ---