diff --git a/.DS_Store b/.DS_Store index ecfc276..2d96735 100644 Binary files a/.DS_Store and b/.DS_Store differ diff --git a/work/.DS_Store b/work/.DS_Store new file mode 100644 index 0000000..88f502f Binary files /dev/null and b/work/.DS_Store differ diff --git a/work/tbx/convert.md b/work/tbx/convert.md new file mode 100644 index 0000000..5a59913 --- /dev/null +++ b/work/tbx/convert.md @@ -0,0 +1,157 @@ +### Consult & Analyze + +**Strategic Objective:** Enhance operational efficiencies and system optimizations through detailed analysis and consultation, tailored to specific partner needs. + +**TBX-led Consultation Engagement:** To analyze and identify areas for improvement within the partner's operations, followed by a tailored SOW. + +**Key Outcomes by Phase:** +- Assess and optimize OEM Rationalization to streamline vendor relationships. +- Automate processes to reduce manual effort and increase efficiency. +- Eliminate redundancy across teams to enhance productivity. +- Optimize hard costs savings and reduce capital constraints related to hardware/software shipping. +- Reduce OEM complexity from subscription-based Go-To-Market strategies. +- Understand and improve staging/inventory process requirements. + +**Timeline:** Detailed analysis and initial consultation results within 2 months from engagement start. + +**Risk Management:** Strategies include contingency planning for OEM negotiations and real-time adjustments to automation scripts based on ongoing results. + +### Automate & Execute + +**Strategic Objective:** Deploy advanced automation solutions and enable a single-vendor approach for all Resale CPE, significantly reducing internal operational constraints. + +**Deployment of Automation & TBX Services:** Custom solutions for a single-vendor approach, dependent on outcomes from the 'Consult & Analyze' phase. + +**Key Outcomes by Phase:** +- Full OEM Rationalization to minimize supplier complexity. +- TBX-managed inventory and staging program to ensure efficiency and accuracy. +- Reduction in Partner Capital in Progress (CIP) with a robust Supply Chain program. +- Establish an Innovation Funds program for future services, including: + - Advanced Technology Center (lab) + - Field Services + - Consulting Services + - Strategic Resourcing + +**Timeline:** Full deployment within 6 months post-consultation phase. + +**Risk Management:** Implement phased roll-outs to mitigate disruption and provide ongoing evaluation against set benchmarks. + +### Run Operations + +**Strategic Objective:** Provide end-to-end visibility and control across the entire Resale CPE lifecycle, ensuring seamless operations and continuous improvement. + +**Key Outcomes by Phase:** +- Day-to-day operations management of Partner Resale. +- Regular process improvement of CPE to increase lifecycle efficiency. +- Continuous automation to maintain and enhance operational responsiveness. + +**Timeline:** Continuous with quarterly reviews. + +**Risk Management:** Set up a dedicated operations control center to monitor performance and quickly address any operational issues. +### Sales Engineering Support + +**Strategic Objective:** Empower sales teams with expert technical support throughout the sales journey, focusing on upselling and providing premium service (white glove support). + +**Technical SMEs:** Experts to support sales teams with solution design, technical consultation, and demonstrations. Focus on upselling and providing the technical edge. + +**Agreement Options:** Flexible CapEx or OpEx models to cater to diverse financial strategies. + +**Budgetary Rate:** $175/hour. + +**Timeline:** Support available throughout the sales cycle with real-time assistance during critical negotiations or presentations. + +**Risk Management:** Regular training and updates for SMEs to stay ahead of technological advancements and industry trends. + +### Staging + +**Strategic Objective:** Ensure all devices are properly configured and tested before deployment, providing a seamless transition and deployment for the partner. + +**Suggested Staging Services through ITC:** +1. Receive +2. Unbox +3. Test +4. Apply +5. Configure +6. Burn-In +7. Quality Assurance +8. Box +9. Ship + +**Tiered Budgetary Pricing @ Cost Per Device:** +- Qty 100: $423.34 +- Qty 500: $204.99 +- Qty 1000: $171.55 + +**Timeline:** Staging process timeline depends on the quantity, with a maximum timeframe of 4 weeks for the largest orders. + +**Risk Management:** Implement a dual-check system to minimize errors in the staging process and ensure quality assurance standards are met. + +### Success in Partnership + +**Quantifiable Achievements:** +- Time to quote reduced from 4 days to 1. +- $1M annual savings from optimized inventory management. +- $10M in PO savings annually due to strategic sourcing and procurement. + + +- Significant install savings and quality improvements leading to reduced revisit rates and operational cost savings. + +--- + +Here's a compelling and data-rich summary of your company's technical capabilities for Wi-Fi, private 5G, and FWA solutions: + +1. Site Survey and Assessment (SOW) + - Detailed site survey checklist covering RF analysis, infrastructure evaluation, and environmental factors + - Use of industry-standard tools and methodologies for accurate data collection and analysis + - Comprehensive reporting, including heat maps, line-of-sight analysis, and potential interference sources + - Recommendations for optimal access point placement, antenna selection, and network configuration + - Identification of any necessary infrastructure upgrades or modifications + +2. Hardware Resale + - Extensive portfolio of Wi-Fi, private 5G, and FWA hardware from leading manufacturers + - Detailed product specifications, datasheets, and comparison matrices to facilitate selection + - Competitive pricing leveraging bulk purchasing agreements and distributor relationships + - Flexible financing options, including leasing, rental, and pay-per-use models + - Hardware lifecycle management, including warranty support, RMA processing, and asset tracking + +3. Design and Installation (SOW) + - Detailed low-level and high-level design documents, including network diagrams and configurations + - Use of industry-standard design principles and best practices for optimal performance and scalability + - Comprehensive installation checklists and quality assurance procedures + - Detailed cutover plans and migration strategies to minimize downtime and disruption + - Post-installation testing and validation, including RF coverage verification and performance benchmarking + +4. Consulting and Analysis + - Detailed assessment of current network infrastructure, including hardware inventory and configuration review + - Identification of potential bottlenecks, single points of failure, and security vulnerabilities + - Recommendations for network optimization, including QoS configuration, bandwidth management, and traffic prioritization + - Analysis of application performance and user experience, with recommendations for improvement + - Development of custom automation scripts and tools to streamline processes and reduce manual effort + +5. Staging and Logistics + - Detailed staging checklists and quality control procedures to ensure hardware readiness + - Use of automated configuration management tools to ensure consistency and accuracy + - Secure storage and inventory management practices to protect hardware and prevent loss + - Detailed shipping and logistics documentation, including packing lists and tracking information + - Coordination with customer receiving teams to ensure smooth delivery and handoff + +6. Lifecycle Project Management + - Detailed project plans, including work breakdown structures, timelines, and milestones + - Regular project status reports and risk management updates + - Established change management processes to handle scope changes and minimize impact + - Detailed resource allocation and capacity planning to ensure project staffing and availability + - Comprehensive project documentation, including meeting minutes, action items, and decision logs + +7. Sales Engineering Support + - Detailed product and solution training for sales teams, including hands-on demos and workshops + - Creation of custom solution briefs, case studies, and ROI calculators to support sales efforts + - Participation in customer meetings and presentations to provide technical expertise and credibility + - Development of proof-of-concept (POC) and pilot programs to validate solution fit and performance + - Ongoing technical support and guidance throughout the sales cycle to ensure customer success + +8. Ongoing Operations and Automation + - Detailed operational runbooks and troubleshooting guides for common issues and scenarios + - Established SLAs and performance metrics to track and measure service quality and availability + - Regular capacity planning and trend analysis to proactively identify and address potential issues + - Continuous improvement initiatives, including process optimization and automation opportunities + - Ongoing training and knowledge transfer to customer teams to enable self-sufficiency and reduce reliance on external support diff --git a/work/tbx/tbx_capabilities_extended.docx b/work/tbx/tbx_capabilities_extended.docx new file mode 100644 index 0000000..ff5518a Binary files /dev/null and b/work/tbx/tbx_capabilities_extended.docx differ