Update personal/resume/Jason_Davis_Network_Cloud_Engineer_Resume.md
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## Education
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- High School Diploma, L.D. Bell High School, Hurst, TX (1993)
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Here are the minor tweaks to your resume to better align with the Technical Account Manager role at Synadia:
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# Jason Davis
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Denver, CO | (720) 217-4263 | newton214@gmail.com | [LinkedIn](https://www.linkedin.com/in/jason-davis-27442118a/)
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## Summary
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Accomplished Network and Cloud Engineer with over 15 years of expertise in designing, implementing, and optimizing scalable network solutions and cloud architectures. Adept at driving automation, leveraging DevOps methodologies, and leading cross-functional teams to deliver high-impact results. Proven track record of success in technical leadership roles, mentoring team members, and driving innovation. Experienced in building strong customer relationships and providing expert technical support.
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## Technical Skills
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- Automation & Scripting: Ansible, Python, Bash, Terraform
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- Network Design & Troubleshooting: OSPF, BGP, VXLAN, Cisco, Juniper, F5
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- Cloud Technologies: AWS, Docker, Kubernetes
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- Vendor-Specific Solutions: Cisco ACI, Meraki, Fortinet, Palo Alto Networks
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- Messaging Technologies: RabbitMQ, MQTT, Kafka
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- Software Development: Python, GoLang
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- Systems Operations: Unix, Disk Management, Networking
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## Professional Experience
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### Consulting System Engineer, TBX (May 2022 - Present)
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- Serve as a subject matter expert (SME) for service providers, developing go-to-market strategies for Meraki and Fortinet solutions.
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- Conduct technical workshops and collaborate with internal teams to develop proof-of-concepts (PoCs) that showcase the value of Meraki and Fortinet solutions.
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- Develop and nurture strong relationships within customer organizations, including technical teams, project managers, and executives.
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### Network Developer Engineer, AWS (Amazon) (Sept 2021 - May 2022)
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- Demonstrated expertise in network architecture by troubleshooting complex issues involving routing protocols (BGP, OSPF), interconnectivity, and configurations.
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- Acted as the main point of contact for customer inquiries, concerns, and requests, ensuring timely and professional responses.
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- Authored technical documentation and standard operating procedures, facilitating knowledge transfer and addressing recurring network issues.
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### Principal Engineer, Verizon (Jan 2020 - Sept 2021)
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- Led end-to-end enterprise network scoping, architecture, and design as a Tier 2 network solution architect for large worldwide enterprise customers.
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- Identified growth opportunities (upselling or cross-selling) within customer organizations and developed action plans for success.
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- Streamlined due diligence audits by collaborating with internal teams to vet RFP/RFI compliance and solution delivery, leveraging Python to analyze large network datasets.
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### Consulting Systems Engineer III, Zivaro (Oct 2018 - Jan 2020)
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- Contributed to the architecture, design, deployment, and support of a multi-tenant cloud network infrastructure using Docker, Kubernetes, and Ansible.
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- Developed network automation workflows using custom Python scripts, Terraform, Ansible, and AWS CloudFormation, enhancing network operations.
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- Regularly engaged with customers to understand their business objectives, challenges, and requirements, and developed action plans for success.
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### Senior Network Security Engineer, American Residential Services (Jan 2018 - Oct 2019)
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- Focused on network security hardening and migrating critical workloads into AWS, evaluating enterprise-wide network refresh and transformation.
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- Deployed an enterprise-wide SD-WAN solution using Cisco Viptela, enabling secure access to multiple SaaS tools and enhancing network performance.
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- Proactively anticipated and mitigated potential risks that could impact customer satisfaction or project success.
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### Network Engineer IV, Charter Communications (Sept 2018 - Jul 2019)
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- Provided front-line networking support across 30+ customer-facing data centers with multi-vendor architecture, ensuring optimal network performance.
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- Managed network resources in AWS, including VPCs, load balancing, EC2 instances, and firewall rules, focusing on automating network scaling based on workloads.
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- Worked closely with cross-functional teams, including sales, product management, and engineering, to ensure alignment between customer requirements and product capabilities.
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### Sr Data Center Network Engineer, Kaiser Permanente (Jun 2016 - May 2018)
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- Collaborated with cross-functional teams to deliver accurate network guidance and configurations, supporting various business needs.
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- Managed the deployment and documentation of Cisco Nexus platforms in multiple large production data center networks, contributing to a stable and efficient network infrastructure.
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- Provided basic technical support and assistance to customers post-sale, including troubleshooting, configuration guidance, and issue resolution.
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### Sr Technical Architect, AT&T (Supporting TIAA-CREF) (Jul 2010 - May 2016)
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- Played a key role in a $100 million project to refresh networking, load balancing, and firewall gear across multiple data centers, trading floors, call centers, and branch offices.
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- Consulted with virtualization, storage, and systems teams to resolve bugs, design, and hardware issues, ensuring the stability of large Cisco Nexus network deployment.
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- Stayed updated with the latest features and updates for the company offering, continuously learning about competing products, relevant market/industry trends, and technologies in general.
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### Earlier Roles
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- Network Analyst, PHNS (2009 - 2010)
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- Lead Network Service & Support Engineer, Ze-Net Technologies (2008 - 2009)
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- Technical Support Engineer, Sanz (2006 - 2008)
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- NetApp Field Service Professional, Technology Service Professionals (2005 - 2006)
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- System Administrator, Austin Lighting Products (1999 - 2003)
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## Notable Projects
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- OOB/UPS Project (ARS): Saved costs by sourcing gear from eBay for the out-of-band management and UPS project, enabling remote management capabilities for network devices.
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- Enterprise SD-WAN Deployment (Zivaro): Led the successful deployment of Cisco Viptela SD-WAN solution across the enterprise, improving network performance and security while enabling secure access to critical SaaS applications.
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- Network Automation (Charter): Developed and implemented network automation solutions using Python and Bash, significantly reducing manual effort and improving network consistency and reliability.
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## Certifications
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- Cisco Certified Network Professional (Enterprise & Data Center) (CCNP)
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- AWS Certified Solutions Architect - Associate (AWS CSA)
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- Red Hat Certified System Administrator (RHCSA)
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- Cisco Certified DevNet Associate (Cisco DevNet)
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- Certified Meraki Network Associate (CMNA)
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## Military Service
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### Senior Airman, United States Air Force (Jun 1993 - Jun 1997)
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- Led diverse construction projects, ensuring timely completion and adherence to quality and safety standards.
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- Managed teams of 10+ personnel in high-pressure environments, consistently meeting project milestones.
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- Awarded Air Force Achievement Medal for leading base-wide infrastructure upgrade, improving operational efficiency.
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## Education
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- High School Diploma, L.D. Bell High School, Hurst, TX (1993)
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