Here’s the **deterministic, zero-cost system for Kat’s Pet Sitting**, designed to automate bookings, client intake, and pet care tracking—while maintaining a personal touch: --- ### **🐾 Kat’s Pet Sitting Automation Stack (100% Free)** **For the solo pet sitter who:** ✓ Needs **clients to self-book** around existing visits ✓ Wants **pet profiles upfront** (meds, quirks, vet contacts) ✓ Avoids **payment chasing** with deposits ✓ Automates **check-ins/photo updates** for clients --- ### **🔧 The Free Tech Stack** | **Tool** | **Pet-Sitting Specific Use** | |----------|------------------------------| | **Google Sites** | Mobile-friendly booking page with service options (e.g., "Overnight Stays" vs. "Drop-Ins") | | **Calendly Free** | Shows real-time availability (blocks buffer time between visits) | | **Stripe Payment Links** | Takes 50% deposit at booking (refundable if canceled >48h out) | | **Google Forms** | Pet intake form (meds, feeding schedule, emergency contacts) | | **Trello Free** | Tracks: *"New Booking → Vet Info Received → Visit Confirmed → Completed"* | | **Google Drive** | Shared folder per client (pet photos, visit logs, vet records) | | **Zapier Free** | Connects tools (e.g., new Calendly booking → auto-sends intake form) | --- ### **📌 Step-by-Step Workflow** #### **1. Booking Flow (Client Scans QR Code)** - Lands on Kat’s **Google Site** with: - **Service menu**: - *30-min Drop-In: $25* - *Overnight Stay: $75/night* - **Embedded Calendly** showing only available slots (with 30min buffers between visits). - *"Required: 50% deposit to hold dates."* (Stripe Payment Link in confirmation email). #### **2. Pet Intake (Automated)** - After booking, **Zapier triggers**: - **Google Form** to client: - *"Upload a photo of your pet"* - *"Vet name/number"* - *"Medication schedule (if any)"* - **Trello card** auto-populates with responses → Kat reviews before visit. #### **3. Visit Day** - **Kat checks Trello "Confirmed" column**: - Pet’s photo, vet info, and notes pinned to top of card. - Uses **Google Sheets** (linked in Drive) to log: - *Food given* - *Medications administered* - *Behavior notes* #### **4. Client Updates (Hands-Off)** - **Zapier automates**: - **Photo updates**: Kat snaps pet pics → auto-saves to client’s **Drive folder**. - **End-of-visit report**: Generates a PDF log (Google Docs template) → emails client. - **Re-booking reminder**: 1 week before last visit, sends: *"Fluffy misses you! Reserve your next dates here."* (Calendly link). --- ### **🚨 Edge Cases Solved** | **Problem** | **Fix** | |------------|--------| | Client forgets vet info | Google Form requires field before submission. | | Pet has emergency | Trello card shows **red border** if meds/allergies flagged. | | No-shows | Deposits cover first visit; recurring clients pay upfront. | | Last-minute cancellations | Stripe refund rules auto-apply (e.g., "<24h = no refund"). | --- ### **📌 Physical Touchpoints** - **QR Code Locations**: - **Business cards**: *"Scan to book + access Fluffy’s portal!"* - **Keychain tag** (left with clients): QR links to visit logs/emergency contacts. --- ### **💡 Scaling Up** - **Upgrade 1**: **Calendly Premium** ($8/mo) → Add "Priority Rebooking" for loyal clients. - **Upgrade 2**: **Airtable** ($20/mo) → Track pet preferences (*"Whiskers loves feather toys"*). - **Upgrade 3**: **Twilio** ($0.0075/SMS) → Auto-text clients during storms/extreme temps. --- ### **🐶 Client Experience Script** > *"Scan here to book! You’ll pick dates, pay a deposit, and fill out Fluffy’s profile—all before I arrive. You’ll get photo updates and a report card after every visit!"* --- ### **🎯 Why This Works for Pet Sitters** 1. **No missed details**: Pet profiles are locked in before visits. 2. **Trust-building**: Automated updates reassure clients. 3. **Time savings**: 80% of admin (scheduling, forms, payments) happens pre-visit.