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work/tbx/tmo.md
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[Project Name] LOE Framework
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CUSTOMER INFORMATION
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Customer Name: [Customer Name]
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Abbreviated Customer Name: [Abbreviated Name]
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Customer Contact Name: [Contact Name]
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Customer Contact Email and Phone: [Contact Email] / [Contact Phone]
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WWT ACCOUNT TEAM INFORMATION
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Account Manager Name: [Account Manager Name]
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Account Manager Phone Number: [Account Manager Phone]
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Consulting Systems Engineer (CSE) Name: [CSE Name]
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Consulting Systems Architect (CSA) Name: [CSA Name, if applicable]
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QUOTE DETAILS
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Due Date: [SOW Due Date]
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Type of Quote Needed: [Firm Fixed, Time and Materials, etc.]
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Hardware Provided by WWT? [Yes/No]
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Hardware Quote # /BOM: [Quote # or BOM reference]
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Scope: [High-level project scope description]
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PROJECT SUMMARY
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[Provide a brief summary of the project, including objectives, overall scope, and expected outcomes related to warehouse, staging, inventory, and provisioning.]
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PROJECT TASKS
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Warehouse:
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Receive and unload equipment at the designated warehouse facility
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Verify quantities and inspect for any visible damage
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Document and report any discrepancies or damage to the customer
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Store equipment in the appropriate warehouse locations
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Staging:
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Retrieve equipment from warehouse storage as per staging requirements
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Assemble and rack equipment according to customer specifications
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Perform initial power-on and basic configuration checks
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Label equipment based on customer naming conventions
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Conduct functionality testing and burn-in tests
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Inventory:
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Perform detailed inventory audit of received equipment
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Record serial numbers, asset tags, and other relevant information
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Update inventory management system with accurate data
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Generate inventory reports for customer review
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Provisioning:
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Retrieve staged equipment from the staging area
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Perform final configuration and customization based on customer requirements
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Install required software and firmware versions
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Conduct final testing and validation
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Prepare equipment for shipping to customer sites
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ESTIMATED WORK HOURS
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Warehouse tasks: [Estimated hours]
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Staging tasks: [Estimated hours]
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Inventory tasks: [Estimated hours]
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Provisioning tasks: [Estimated hours]
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Total estimated work hours: [Sum of estimated hours]
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DELIVERABLES
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Inventory audit report
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Staging and provisioning documentation
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Test and validation reports
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Shipping manifests and tracking information
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ASSUMPTIONS
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WWT will have access to the necessary facilities and resources to perform the work
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Customer will provide detailed specifications and requirements for staging and provisioning
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Inventory management system will be provided by [WWT or Customer]
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Shipping and logistics will be handled by [WWT or Customer]
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CUSTOMER RESPONSIBILITIES
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Provide complete and accurate equipment lists and specifications
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Coordinate with WWT for delivery schedules and access to facilities
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Review and approve inventory audit reports and other deliverables
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Provide shipping instructions and coordinate receipt of provisioned equipment
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This LOE framework covers the key aspects of warehouse, staging, inventory, and provisioning tasks. It includes sections for project summary, detailed tasks, estimated work hours, deliverables, assumptions, and customer responsibilities.
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