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@@ -45,38 +45,20 @@ Accomplished Network and Cloud Engineer with over 15 years of expertise in desig
- Supervised infrastructure upgrades, ensuring seamless cloud integration and network performance enhancement, reducing latency by 30%.
- Implemented Palo Alto and Fortinet firewall solutions, reducing security incidents by over 40% and strengthening the organization's security posture.
### Network Analyst, PHNS (Jun 2009 - Jul 2010)
- Automated network operations using Python and Bash scripting, improving system performance by 30% and reducing downtime by 20%.
- Implemented IP accounting tools for enhanced network traffic analysis and security, providing granular visibility into network usage patterns.
- Developed and automated comprehensive network security protocols, reducing incidents by 25% and improving overall network security.
### Lead Network Service & Support Engineer, Ze-Net Technologies (Feb 2008 - May 2009)
- Implemented an NMS, improving operational efficiency through automation by 25% and enhancing network visibility.
- Overhauled LAN/WLAN security frameworks, integrating automated monitoring systems, reducing unauthorized access attempts by 40%.
- Resolved complex technical issues, enhancing customer satisfaction through innovative solutions and reducing ticket resolution times by 30%.
### Technical Support Engineer, Sanz (Apr 2006 - Jun 2008)
- Developed automated backup and recovery strategies, significantly reducing data loss risks and minimizing potential downtime.
- Managed vendor relationships, optimizing hardware and software integration for improved system performance, resulting in a 20% increase in overall system efficiency.
- Enhanced IP-based network reliability through strategic disaster recovery implementations, ensuring 99.9% network availability.
### NetApp Field Service Professional, Technology Service Professionals (Apr 2005 - Apr 2006)
- Optimized NAS configurations for high-traffic scenarios, achieving a 30% performance improvement and enhancing data storage efficiency.
- Maintained high standards of data availability and operational efficiency in complex storage environments, reducing data access latency by 25%.
- Promoted NAS management best practices for continuous improvement and operational excellence, resulting in a 98% customer satisfaction rate.
### System Administrator, Austin Lighting Products (Jan 2000 - Jan 2002)
- Managed system infrastructure, achieving 99.9% uptime and ensuring robust system performance through proactive monitoring and maintenance.
- Implemented and automated security protocols, enhancing system security and data protection, reducing security breaches by 50%.
- Provided comprehensive end-user support, improving system usability and satisfaction, resulting in a 95% positive user feedback rating.
### Earlier Roles
- Network Analyst, PHNS (Jun 2009 - Jul 2010)
- Lead Network Service & Support Engineer, Ze-Net Technologies (Feb 2008 - May 2009)
- Technical Support Engineer, Sanz (Apr 2006 - Jun 2008)
- NetApp Field Service Professional, Technology Service Professionals (Apr 2005 - Apr 2006)
- System Administrator, Austin Lighting Products (Jan 2000 - Jan 2002)
## Technical Skills
- Networking: Cisco, Juniper, Arista, Meraki, Fortinet, Palo Alto Networks
- Cloud: AWS, Azure, GCP, Terraform, CloudFormation
- Automation: Python, Ansible, Bash, PowerShell
- DevOps & SRE: CI/CD, Infrastructure as Code, Monitoring, Observability
- Linux Administration: Red Hat, CentOS, Debian/Ubuntu
- Tools & Protocols: Git, JSON, YAML, REST APIs, SNMP, Syslog, Netflow
- **Networking**: Cisco, Juniper, Arista, Meraki, Fortinet, Palo Alto Networks
- **Cloud**: AWS, Azure, GCP, Terraform, CloudFormation
- **Automation**: Python, Ansible, Bash, PowerShell
- **DevOps & SRE**: CI/CD, Infrastructure as Code, Monitoring, Observability
- **Linux Administration**: Red Hat, CentOS, Debian/Ubuntu
- **Tools & Protocols**: Git, JSON, YAML, REST APIs, SNMP, Syslog, Netflow
## Certifications
- Cisco Certified Network Professional (CCNP) | AWS Certified Solutions Architect – Associate
@@ -84,7 +66,7 @@ Accomplished Network and Cloud Engineer with over 15 years of expertise in desig
- Fortinet NSE 4 – Network Security Professional | Meraki Certified Networking Associate (MCNA)
## Military Service
Senior Airman, United States Air Force, Edwards AFB, CA (Jun 1993 – Jun 1997)
**Senior Airman, United States Air Force**, Edwards AFB, CA (Jun 1993 – Jun 1997)
- Led diverse construction projects, ensuring timely completion and adherence to quality and safety standards
- Managed teams of 10+ personnel in high-pressure environments, consistently meeting project milestones
- Awarded Air Force Achievement Medal for leading base-wide infrastructure upgrade, improving operational efficiency