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the_information_nexus/smma/common technology tools and systems that businesses use regularly.md
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  1. Computer hardware: This includes desktops, laptops, servers, printers, scanners, and other equipment used for day-to-day operations.

  2. Software applications: These can be categorized into different sections such as:

  • Productivity tools: Examples include Microsoft Office, Google Workspace, and Adobe Creative Suite.

  • Accounting software: Examples include QuickBooks, Xero, and FreshBooks.

  • Customer relationship management (CRM) software: Examples include Salesforce, HubSpot, and Zoho CRM.

  • Project management tools: Examples include Asana, Trello, and Basecamp.

  • Marketing tools: Examples include Hootsuite, Mailchimp, and Google Analytics.

  • Human resources tools: Examples include BambooHR, Gusto, and Workday.

  1. Communication tools: This includes tools for:

  • Email: Examples include Microsoft Outlook, Gmail, and Yahoo Mail.

  • Instant messaging: Examples include Slack, Microsoft Teams, and Skype.

  • Video conferencing: Examples include Zoom, Google Meet, and Webex.

  1. Website and e-commerce platforms: This includes tools for:

  • Website development: Examples include WordPress, Wix, and Squarespace.

  • E-commerce platforms: Examples include Shopify, WooCommerce, and Magento.

  1. Social media: This includes social media platforms such as:

  • Facebook, Twitter, and LinkedIn

  • Instagram, TikTok, and Snapchat

  1. Cloud computing: This includes tools for:

  • Cloud storage: Examples include Dropbox, Google Drive, and OneDrive.

  • Cloud computing platforms: Examples include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud.

  1. Security systems: This includes tools for:

  • Antivirus and antimalware software: Examples include Norton, McAfee, and Avast.

  • Firewall software: Examples include Windows Firewall, ZoneAlarm, and Norton Firewall.

  • Virtual private networks (VPNs): Examples include NordVPN, ExpressVPN, and CyberGhost.

  1. Data analytics and business intelligence tools: This includes tools for:

  • Data visualization: Examples include Tableau, Power BI, and QlikView.

  • Business intelligence (BI) platforms: Examples include Domo, Looker, and Sisense.

  • Big data processing: Examples include Apache Hadoop, Spark, and Storm.

  1. Customer service and support tools: This includes tools for:

  • Email ticketing systems: Examples include Zendesk, Freshdesk, and Help Scout.

  • Live chat tools: Examples include Intercom, Drift, and LiveChat.

  • Knowledge base software: Examples include Helpjuice, Document360, and ProProfs Knowledge Base.

  1. Project management tools: This includes tools for:

  • Task management: Examples include Todoist, Remember The Milk, and TickTick.

  • Time tracking: Examples include Toggl, Harvest, and RescueTime.

  • Team communication: Examples include Slack, Twist, and Flock.