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the_information_nexus/work/smma/common technology tools and systems that businesses use regularly.md
2023-11-11 12:32:35 -07:00

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1. Computer hardware: This includes desktops, laptops, servers, printers, scanners, and other equipment used for day-to-day operations.
2. Software applications: These can be categorized into different sections such as:
- Productivity tools: Examples include Microsoft Office, Google Workspace, and Adobe Creative Suite.
- Accounting software: Examples include QuickBooks, Xero, and FreshBooks.
- Customer relationship management (CRM) software: Examples include Salesforce, HubSpot, and Zoho CRM.
- Project management tools: Examples include Asana, Trello, and Basecamp.
- Marketing tools: Examples include Hootsuite, Mailchimp, and Google Analytics.
- Human resources tools: Examples include BambooHR, Gusto, and Workday.
3. Communication tools: This includes tools for:
- Email: Examples include Microsoft Outlook, Gmail, and Yahoo Mail.
- Instant messaging: Examples include Slack, Microsoft Teams, and Skype.
- Video conferencing: Examples include Zoom, Google Meet, and Webex.
4. Website and e-commerce platforms: This includes tools for:
- Website development: Examples include WordPress, Wix, and Squarespace.
- E-commerce platforms: Examples include Shopify, WooCommerce, and Magento.
5. Social media: This includes social media platforms such as:
- Facebook, Twitter, and LinkedIn
- Instagram, TikTok, and Snapchat
6. Cloud computing: This includes tools for:
- Cloud storage: Examples include Dropbox, Google Drive, and OneDrive.
- Cloud computing platforms: Examples include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud.
7. Security systems: This includes tools for:
- Antivirus and antimalware software: Examples include Norton, McAfee, and Avast.
- Firewall software: Examples include Windows Firewall, ZoneAlarm, and Norton Firewall.
- Virtual private networks (VPNs): Examples include NordVPN, ExpressVPN, and CyberGhost.
8. Data analytics and business intelligence tools: This includes tools for:
- Data visualization: Examples include Tableau, Power BI, and QlikView.
- Business intelligence (BI) platforms: Examples include Domo, Looker, and Sisense.
- Big data processing: Examples include Apache Hadoop, Spark, and Storm.
9. Customer service and support tools: This includes tools for:
- Email ticketing systems: Examples include Zendesk, Freshdesk, and Help Scout.
- Live chat tools: Examples include Intercom, Drift, and LiveChat.
- Knowledge base software: Examples include Helpjuice, Document360, and ProProfs Knowledge Base.
10. Project management tools: This includes tools for:
- Task management: Examples include Todoist, Remember The Milk, and TickTick.
- Time tracking: Examples include Toggl, Harvest, and RescueTime.
- Team communication: Examples include Slack, Twist, and Flock.