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Here's a refactored version of your framework for the CPE Resale Support as a Service, incorporating detailed role descriptions, timelines, risk management, and other elements to enhance context and clarity:
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### CPE Resale Support as a Service
**Strategic Objective:** Streamline hardware procurement and reduce costs, aligning with the strategic goal to optimize operational efficiency and enhance partner engagement.
**Key Outcomes by Phase:**
- Move expenses off Partner GVM to optimize budget utilization.
- Implement an OpEx Consumption Model to provide financial flexibility.
- Facilitate up-front Deal Registration with OEMs to streamline procurement.
- Establish as a Single-source supplier to simplify sourcing.
- Maximize OEM Rebate to ensure cost-effectiveness.
**Timeline:** Implementation expected to roll out in Q3 2023, with initial results by the end of Q4 2023.
**Risk Management:** Regular audits to assess financial impact and adjustments to ensure alignment with cost savings goals.
### Consult & Analyze
**Strategic Objective:** Enhance operational efficiencies and system optimizations through detailed analysis and consultation, tailored to specific partner needs.
**TBX-led Consultation Engagement:** To analyze and identify areas for improvement within the partner's operations, followed by a tailored SOW.
**Key Outcomes by Phase:**
- Assess and optimize OEM Rationalization to streamline vendor relationships.
- Automate processes to reduce manual effort and increase efficiency.
- Eliminate redundancy across teams to enhance productivity.
- Optimize hard costs savings and reduce capital constraints related to hardware/software shipping.
- Reduce OEM complexity from subscription-based Go-To-Market strategies.
- Understand and improve staging/inventory process requirements.
**Timeline:** Detailed analysis and initial consultation results within 2 months from engagement start.
**Risk Management:** Strategies include contingency planning for OEM negotiations and real-time adjustments to automation scripts based on ongoing results.
### Automate & Execute
**Strategic Objective:** Deploy advanced automation solutions and enable a single-vendor approach for all Resale CPE, significantly reducing internal operational constraints.
**Deployment of Automation & TBX Services:** Custom solutions for a single-vendor approach, dependent on outcomes from the 'Consult & Analyze' phase.
**Key Outcomes by Phase:**
- Full OEM Rationalization to minimize supplier complexity.
- TBX-managed inventory and staging program to ensure efficiency and accuracy.
- Reduction in Partner Capital in Progress (CIP) with a robust Supply Chain program.
- Establish an Innovation Funds program for future services, including:
- Advanced Technology Center (lab)
- Field Services
- Consulting Services
- Strategic Resourcing
**Timeline:** Full deployment within 6 months post-consultation phase.
**Risk Management:** Implement phased roll-outs to mitigate disruption and provide ongoing evaluation against set benchmarks.
### Run Operations
**Strategic Objective:** Provide end-to-end visibility and control across the entire Resale CPE lifecycle, ensuring seamless operations and continuous improvement.
**Key Outcomes by Phase:**
- Day-to-day operations management of Partner Resale.
- Regular process improvement of CPE to increase lifecycle efficiency.
- Continuous automation to maintain and enhance operational responsiveness.
**Timeline:** Continuous with quarterly reviews.
**Risk Management:** Set up a dedicated operations control center to monitor performance and quickly address any operational issues.
### Sales Engineering Support
**Strategic Objective:** Empower sales teams with expert technical support throughout the sales journey, focusing on upselling and providing premium service (white glove support).
**Technical SMEs:** Experts to support sales teams with solution design, technical consultation, and demonstrations. Focus on upselling and providing the technical edge.
**Agreement Options:** Flexible CapEx or OpEx models to cater to diverse financial strategies.
**Budgetary Rate:** $175/hour.
**Timeline:** Support available throughout the sales cycle with real-time assistance during critical negotiations or presentations.
**Risk Management:** Regular training and updates for SMEs to stay ahead of technological advancements and industry trends.
### Staging
**Strategic Objective:** Ensure all devices are properly configured and tested before deployment, providing a seamless transition and deployment for the partner.
**Suggested Staging Services through ITC:**
1. Receive
2. Unbox
3. Test
4. Apply
5. Configure
6. Burn-In
7. Quality Assurance
8. Box
9. Ship
**Tiered Budgetary Pricing @ Cost Per Device:**
- Qty 100: $423.34
- Qty 500: $204.99
- Qty 1000: $171.55
**Timeline:** Staging process timeline depends on the quantity, with a maximum timeframe of 4 weeks for the largest orders.
**Risk Management:** Implement a dual-check system to minimize errors in the staging process and ensure quality assurance standards are met.
### Success in Partnership
**Quantifiable Achievements:**
- Time to quote reduced from 4 days to 1.
- $1M annual savings from optimized inventory management.
- $10M in PO savings annually due to strategic sourcing and procurement.
- Significant install savings and quality improvements leading to reduced revisit rates and operational cost savings.
By structuring the framework with these additional details, you provide a clearer, more strategic, and operationally sound overview that should enhance the confidence of potential partners in the effectiveness and thoroughness of your service offerings.
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Here's a compelling and data-rich summary of your company's technical capabilities for Wi-Fi, private 5G, and FWA solutions:
1. Site Survey and Assessment (SOW)