Update smma/maria_nails.md

smma/maria_nails.md

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+Here’s the **ultimate deterministic system for Maria the Manicurist**, incorporating her creative nail art approach with zero-friction client management:
+
+---
+
+### **💅 Maria’s Nail Tech Blueprint: Art Meets Automation**
+**For the manicurist who:**  
+✓ Wants to **eliminate no-shows**  
+✓ Needs **clients to self-book around her nail art time blocks**  
+✓ Desires **automated intake for allergies/design preferences**  
+✓ Craves **hands-off follow-ups** (reviews, rebookings)  
+
+---
+
+### **🔧 Maria’s Free Tech Stack**
+| **Tool** | **Nail-Art Specific Use** |  
+|----------|---------------------------|  
+| **Google Sites** | Mobile page showing her portfolio + booking ("See my clock-face designs!") |  
+| **Calendly Free** | Limits bookings to *art-intensive time slots* (e.g., "3:00–5:00 PM: Geometric Designs Only") |  
+| **Stripe Payment Links** | Takes deposits ($10 for simple manicures, $20 for intricate art) |  
+| **Google Forms** | Allergy check + design preferences ("Upload inspo pics here") |  
+| **Trello** | Tracks: *"Booked → Deposit Paid → Design Approved → Completed"* |  
+| **Zapier** | Auto-sends design approval requests + follow-ups |  
+
+---
+
+### **🎨 Nail Art Workflow Integration**
+#### **1. Booking Flow (Client Scans QR Code)**  
+- Lands on Maria’s **Google Site** with:  
+  - **Portfolio gallery** (clock-face designs, geometrics)  
+  - **Service tiers**:  
+    - *Quick Polish* (30 min, $25)  
+    - *Signature Art* (90 min, $60 – requires deposit)  
+  - **Calendly widget** showing real-time slots (blocks off art-intensive times)  
+
+#### **2. Design Intake (Zero Work for Maria)**  
+- After booking, **Zapier triggers**:  
+  - **Google Form** sent to client:  
+    - *"Upload 2 inspo pics for your design"*  
+    - *"Any allergies? (Check all that apply)"*  
+  - **Trello card** updates with client’s responses → Maria preps supplies.  
+
+#### **3. Deposit Automation**  
+- **Stripe Payment Link** in confirmation email:  
+  - *"Secure your slot with a $20 deposit (applied to final cost)."*  
+  - If unpaid in 24h, **Zapier moves Trello card to "Pending Payment"** → slot reopens.  
+
+#### **4. Day-of Appointment**  
+- Maria checks **Trello "Approved" column**:  
+  - Client’s inspo pics + allergies visible at top of card.  
+  - *"Design approved on [date]"* timestamp (avoids last-minute changes).  
+
+#### **5. Post-Appointment Magic**  
+- **Zapier automates**:  
+  - **Photo upload**: Maria snaps finished nails → auto-saves to client’s **Google Drive folder**.  
+  - **Review request**: 3 days later, sends:  
+    *"Loved your clock-face nails? Leave a review!"* (with link).  
+  - **Re-booking**: 2 weeks later, sends:  
+    *"Time for a refresh? Book your next session here."* (Calendly link).  
+
+---
+
+### **🚨 Edge Cases Solved for Nail Techs**  
+| **Problem** | **Fix** |  
+|------------|--------|  
+| Client wants to change design last-minute | Trello shows *"Design approved on [date]"* → politely refer to policy. |  
+| No-shows for intricate art | Deposits non-refundable if canceled <24h. |  
+| Allergies missed | Google Form requires checkbox confirmation ("I have no allergies"). |  
+| Clients forget to rebook | Automated SMS/email reminders. |  
+
+---
+
+### **📌 Physical Touchpoints**  
+- **QR Code Placement**:  
+  - **Mirror decal** at her station: *"Scan to see your design history + rebook!"*  
+  - **Aftercare card** (given to client): QR links to nail care tips + review portal.  
+
+---
+
+### **💡 Scaling Up (When Maria Books Out)**  
+- **Upgrade 1**: **Calendly Premium** ($8/mo) → Add "VIP Art Slots" for returning clients.  
+- **Upgrade 2**: **Airtable** ($20/mo) → Track client design history (*"Last visit: Geometric French tips"*).  
+- **Upgrade 3**: **Canva Pro** ($12.99/mo) → Auto-generate design mockups from client inspo pics.  
+
+---
+
+### **✨ Client Experience Script**  
+> *"Scan here to book! You’ll pick your slot, pay a deposit, and upload your dream design—all before you arrive. I’ll prep your colors and tools in advance so we maximize art time!"*  
+
+---
+
+### **🎯 Why This Works for Creative Techs**  
+1. **No art interruptions**: Clients commit to designs upfront.  
+2. **Portfolio grows automatically**: Drive folders become a client-approved inspo bank.  
+3. **Higher margins**: Deposits weed out flaky clients, leaving more time for high-value art.  
+
+Need the **exact Zapier setup** or a **client waiver form template**? Let me know!
+
+---
+
 Perfect! Let’s design a **deterministic, step-by-step system** for a **new manicurist** (let’s call her *Maria*) who wants to automate bookings, payments, and client follow-ups—with zero upfront cost.  
 
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