resume updates
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### James McKenna
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### jim.mckenna4@gmail.com
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### 720-299-0550
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---
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## Professional Summary
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Accomplished Senior Program Manager with over 20 years of experience in networking implementation, infrastructure upgrades, and data center migrations. Proven track record in project management, team leadership, and stakeholder communication. Seeking a challenging position to leverage my skills in program planning, resource allocation, risk management, and process optimization.
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## Key Achievements
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- Successfully managed a $30M IT infrastructure refresh project, resulting in a 35% increase in network performance and 25% reduction in maintenance costs
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- Led a multi-site data center consolidation project that decreased operational costs by 30% and improved resource utilization by 40%
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- Oversaw the implementation of an enterprise-wide network security upgrade, enhancing system security by 50% and reducing security incidents by 60%
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- Directed the deployment of a company-wide SD-WAN solution, reducing WAN costs by 45% and improving network resiliency and performance by 30%
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## Professional Experience
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**Senior Technical Program Manager, Charter Communications | Englewood, CO | Oct 2021-Present**
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- Successfully managed a $30M IT infrastructure refresh project, resulting in a 35% increase in network performance and 25% reduction in maintenance costs
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- Streamlined processes and documentation for residential and commercial voice engineering solutions, increasing efficiency across five Agile Scrum Teams
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- Implemented backlog refinement, intra-team dependency management, and standup facilitation, enhancing team productivity
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- Mentored three Scrum Masters and five Scrum Teams, fostering a collaborative and growth-oriented environment
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**Technology Delivery Manager, Charter Communications | Englewood, CO | Nov 2017-Sept 2021**
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- Led a multi-site data center consolidation project that decreased operational costs by 30% and improved resource utilization by 40%
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- Oversaw proof of concept projects for Advanced Commercial Engineering and Enterprise Engineering Agile Management Office, driving innovation and revenue growth
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- Developed project charter, managed lab build and product testing, and transitioned successful products to production with comprehensive documentation
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**Senior Program Manager, Xcel Energy | Denver, CO | Jan 2016-Nov 2017**
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- Oversaw the implementation of an enterprise-wide network security upgrade, enhancing system security by 50% and reducing security incidents by 60%
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- Directed a $20M project to upgrade network infrastructure hardware and Avaya VOIP/SIP migration across eight states, enhancing overall network performance
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- Managed diverse teams of Network Engineers, contractors, and vendors, overseeing budgeting, staffing, purchasing, and vendor sourcing
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**Consulting Program Manager, Charter Communications | Englewood, CO | Jan 2015-June 2015**
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- Coordinated a large-scale cloud migration project for critical applications, achieving a 20% reduction in infrastructure costs and a 15% improvement in application performance
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- Established processes and workflows for Jira ticketing and work management software, improving project tracking and collaboration
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- Managed multiple projects for proof of concept Optical and Wi-Fi engineering teams, driving innovation and expanding service offerings
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**Senior Project Manager, Essential Solutions (Contractor to AT&T Global Solutions for TIAA-CREF) | Broomfield, CO | Sep 2011-Sep 2014**
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- Directed the deployment of a company-wide SD-WAN solution, reducing WAN costs by 45% and improving network resiliency and performance by 30%
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- Led a complex data center migration from Brocade multi-tier switched environment to Cisco Nexus Top of Rack infrastructure, enhancing network efficiency
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- Managed engineering staff, cabling infrastructure, change management processes, and project updates, ensuring seamless project execution
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**Principal, RJS Construction and Remodeling | Colorado | Sep 2009-Sep 2011**
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- Managed all aspects of construction business, achieving consistent growth and customer satisfaction through marketing, sales, SOW/estimates, work crews, purchasing, permits, customer relations, and subcontractors
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**Senior Network Analyst, TIAA-CREF | Denver, CO | Oct 1995-Sep 2009**
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- Managed the successful integration of IT systems and networks following a major company acquisition, ensuring seamless operations and minimizing downtime
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- Led multiple large-scale projects, including data center relocation, hardware replacement, and Token Ring elimination, modernizing network infrastructure
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- Coordinated installation, configuration, and maintenance of Cisco and Nortel hardware for Denver campus LAN and WAN, ensuring network stability and performance
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## Education
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- Electrical Engineering Certificate, Albert Merrill School | New York, New York
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- University of Phoenix
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## Certifications
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- Certified Scrum Master (CSM)
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- Certified Scrum Product Owner (CSPO)
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- ITIL Foundation Certification
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- Project Management Professional (PMP, Expired)
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## Core Competencies
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- Program Management
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- Senior Level Presentations
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- Vendor Management
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- Business Continuity Planning
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- Technology Optimization
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- Data Center Infrastructure
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- Hiring, Staffing, and Training
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- Contract/SOW Negotiation
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- CSM Certified
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- Network and Data Center Migrations
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- Expense and Capital Budgeting
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- CSPO Certified
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## Skills
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- Project and program management
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- Networking implementation
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- Infrastructure upgrades
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- Data center migrations
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- Team leadership and collaboration
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- Stakeholder communication
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- Budgeting and financial management
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- Scrum and Agile methodologies
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- Network design and optimization
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- Vendor and contract management
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- ITIL and PMP best practices
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References Available upon request.
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@@ -1,18 +0,0 @@
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\documentclass[11pt, a4paper]{article}
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\usepackage[utf8]{inputenc}
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\usepackage{geometry}
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\geometry{a4paper, margin=1in}
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\usepackage[T1]{fontenc}
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\usepackage{lmodern} % Good choice for readability and ATS compatibility
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\renewcommand{\familydefault}{\rmdefault}
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\usepackage{xcolor}
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\definecolor{headercolor}{RGB}{0,0,0} % Black color for headers for maximum readability
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\usepackage{sectsty}
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\sectionfont{\color{headercolor}\Large\bfseries}
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\usepackage{enumitem}
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\setlength{\parskip}{1em}
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\setlength{\parindent}{0em}
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\usepackage{setspace}
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\setstretch{1.2}
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\begin{document}
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@@ -1,170 +0,0 @@
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\documentclass[11pt, a4paper]{article}
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\usepackage[utf8]{inputenc}
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\usepackage{geometry}
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\geometry{a4paper, margin=0.4in}
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\usepackage[T1]{fontenc}
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\usepackage{carlito} % Carlito font, similar to Calibri
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\renewcommand{\familydefault}{\sfdefault}
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\usepackage{xcolor}
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\definecolor{headercolor}{RGB}{32,32,32} % Deep gray for headers
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\usepackage{sectsty}
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\sectionfont{\color{headercolor}\Large\bfseries\MakeUppercase}
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\usepackage{enumitem}
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\setlength{\parskip}{0.6em}
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\setlength{\parindent}{0em}
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\usepackage{setspace}
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\setstretch{1.1}
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\usepackage{hyperref}
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\hypersetup{colorlinks=true, urlcolor=blue, linkcolor=headercolor}
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\begin{document}
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\begin{center}
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{\fontsize{14pt}{17pt}\selectfont \textbf{\color{headercolor} Jason Davis}}
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\\[0.25em]
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Denver, CO | (720) 217-4263 | newton214@gmail.com
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\\
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\textcolor{headercolor}{\rule{\linewidth}{1pt}} % Horizontal line
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\end{center}
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% Summary Section
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\section*{Summary}
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Accomplished Network and Cloud Engineer with over 15 years of experience in infrastructure design, cloud solutions, and DevOps methodologies. Specialized in AWS Cloud and Kubernetes environments, passionate about creating technical content that demystifies complex cloud architectures and technologies. Recognized for effectively translating intricate technical concepts into practical, accessible solutions, significantly advancing cloud adoption and enhancing operational processes.
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% Certifications Section
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\section*{Certifications}
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\begin{itemize}[leftmargin=*]
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\item Cisco Certified Network Professional (CCNP Enterprise \& Data Center)
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\item Cisco Certified DevNet Associate
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\item AWS Certified Solutions Architect - Associate
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\item Red Hat Certified System Administrator (RHCSA)
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\item Certified Kubernetes Administrator (CKA) \textit{In Progress}
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\end{itemize}
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% Core Skills Section
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\section*{Core Skills}
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\begin{itemize}[leftmargin=*]
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\item Cloud Infrastructure and DevOps: Proficient in AWS and Kubernetes for building scalable, resilient cloud infrastructures. Skilled in automation and IaC using tools like Ansible and Terraform.
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\item Technical Content Development: Experienced in crafting clear, engaging technical documentation, educational tutorials, and comprehensive guides tailored for a wide range of audiences.
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\item Software Development and Scripting: Skilled in Python and Bash, with a solid understanding of modern software development cycles and practices.
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\item Network Security and System Administration: Strong foundation in securing network architectures and administering Linux systems, ensuring robust and secure operations.
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\end{itemize}
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\section*{Professional Experience}
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% Position: Consulting System Engineer
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\textbf{Consulting System Engineer} \textit{TBX, Denver, CO} \hfill May 2022 - Present
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\begin{itemize}[leftmargin=*]
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\item Leading the integration of advanced telecom and cloud technologies to develop scalable, high-performance network solutions.
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\item Advocating and implementing DevOps practices, including automation of workflows using Meraki and Fortinet platforms, enhancing system reliability and deployment efficiency.
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\item Conducting technical workshops and collaborative sessions, promoting the adoption of innovative network solutions integrated with cloud and DevOps methodologies to foster strategic partnerships and technology adoption.
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\end{itemize}
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% Position: Network Developer Engineer
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\textbf{Network Developer Engineer} \textit{AWS (Amazon), Denver, CO} \hfill Sept 2021 - May 2022
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\begin{itemize}
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\item Troubleshot complex network issues involving routing, interconnectivity, performance, and configurations, including in-depth application interactions and Unix systems.
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\item Actively engaged in higher-tier escalations, providing expert support and resolutions in a large-scale service provider environment.
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\item Authored and reviewed technical documentation and standard operating procedures, facilitating knowledge transfer and addressing recurring network issues.
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\end{itemize}
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% Position: Principal Engineer
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\textbf{Principal Engineer} \textit{Verizon, Denver, CO} \hfill Jan 2020 - Sept 2021
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\begin{itemize}
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\item Orchestrated end-to-end enterprise solutions architecture for global clients, integrating cloud technologies with traditional LAN/WAN infrastructures using tools like Cisco, Meraki, and Juniper.
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\item Authored and presented technical marketing materials, focusing on emerging trends in cloud and network technologies, significantly enhancing technical understanding within and outside Verizon.
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\item Led initiatives for RFP/RFI compliance and Statements of Work, aligning technical solutions with customer requirements and advancing Verizon's cloud infrastructure capabilities, particularly in AWS environments.
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\end{itemize}
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% Position: Consulting Engineer III
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\textbf{Consulting Engineer III} \textit{Zivaro, Denver, CO} \hfill Oct 2019 - Jan 2020
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\begin{itemize}
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\item Implemented scalable network solutions across AWS and Equinix platforms, achieving a 35\% % reduction in operational costs via automation.
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\item Managed large-scale migrations to hybrid cloud environments, bolstering system performance and flexibility.
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\item Developed strategic network architectures focusing on automation and cloud-native technology integration.
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\end{itemize}
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% Position: Network Engineer IV
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\textbf{Network Engineer IV} \textit{Charter Communications, Denver, CO} \hfill Sept 2018 - Oct 2019
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\begin{itemize}
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\item Modernized network infrastructures by integrating automation and cloud technologies, improving performance and security by 50\%.
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\item Deployed advanced network technologies in data center environments, focusing on operational efficiency.
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\item Ensured DNS service high availability and resilience, crucial for network operations.
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\end{itemize}
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% Position: Sr Data Center Network Engineer
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\textbf{Sr Data Center Network Engineer} \textit{Kaiser Permanente, Denver, CO} \hfill May 2016 - Apr 2018
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\begin{itemize}
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\item Championed the adoption of SDDC technologies, significantly increasing network scalability and automation.
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\item Addressed high-availability network challenges with automated performance optimization strategies.
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\item Led the deployment of Cisco ACI, concentrating on network automation for enhanced security and management.
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\end{itemize}
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% Position: Sr Technical Architect
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\textbf{Sr Technical Architect} \textit{AT\&T (Supporting TIAA-CREF), Broomfield, CO} \hfill Jul 2010 - May 2016
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\begin{itemize}
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\item Managed a \$100M network transformation project, integrating cloud solutions and automation into existing infrastructures.
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\item Supervised infrastructure upgrades, ensuring seamless cloud integration and network performance enhancement.
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\item Implemented Palo Alto and Fortinet firewall solutions, reducing security incidents by over 40\%.
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\end{itemize}
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% Position: Network Analyst
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\textbf{Network Analyst} \textit{PHNS, Plano, TX} \hfill Jun 2009 - Jul 2010
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\begin{itemize}
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\item Automated network operations using Python and Bash scripting, improving system performance and reducing downtime.
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\item Implemented IP accounting tools for enhanced network traffic analysis and security.
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\item Developed and automated comprehensive network security protocols, reducing incidents by 25\%.
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\end{itemize}
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% Position: Lead Network Service & Support Engineer
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\textbf{Lead Network Service \& Support Engineer} \textit{Ze-Net Technologies, Plano, TX} \hfill Feb 2008 - May 2009
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\begin{itemize}
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\item Implemented an NMS, improving operational efficiency through automation by 25\%.
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\item Overhauled LAN/WLAN security frameworks, integrating automated monitoring systems.
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\item Resolved complex technical issues, enhancing customer satisfaction through innovative solutions.
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\end{itemize}
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% Position: Technical Support Engineer
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\textbf{Technical Support Engineer} \textit{Sanz, Richardson, TX} \hfill Apr 2006 - Jun 2008
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\begin{itemize}
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\item Developed automated backup and recovery strategies, significantly reducing data loss risks.
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\item Managed vendor relationships, optimizing hardware and software integration for improved system performance.
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\item Enhanced IP-based network reliability through strategic disaster recovery implementations.
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\end{itemize}
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% Position: NetApp Field Service Professional
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\textbf{NetApp Field Service Professional} \textit{Technology Service Professionals, Dallas, TX} \hfill Apr 2005 - Apr 2006
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\begin{itemize}
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\item Optimized NAS configurations for high-traffic scenarios, achieving a 30\% performance improvement.
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\item Maintained high standards of data availability and operational efficiency in complex storage environments.
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\item Promoted NAS management best practices for continuous improvement and operational excellence.
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\end{itemize}
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% Position: System Administrator
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\textbf{System Administrator} \textit{Austin Lighting Products, Austin, TX} \hfill Jan 2000 - Jan 2002
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\begin{itemize}
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\item Managed system infrastructure, achieving 99.9\% uptime and ensuring robust system performance.
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\item Implemented and automated security protocols, enhancing system security and data protection.
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\item Provided comprehensive end-user support, improving system usability and satisfaction.
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\end{itemize}
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% Technologies Section
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\section*{Technologies}
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\begin{itemize}[leftmargin=*]
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\item \textbf{Network Engineering and Security:} Advanced expertise in Cisco and Juniper network solutions, including Catalyst, Nexus, ISR, MX, EX, ASA firewalls, and Firepower threat defense. Proficient in network security implementations with Fortinet and Palo Alto Networks.
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\item \textbf{Cloud Computing and Services:} Proficient in AWS cloud architecture and management, focusing on services like EC2, S3, VPC, and Lambda. I am proficient in container orchestration with Docker and Kubernetes.
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\item \textbf{Infrastructure Automation and IaC:} Skilled in automating network and system operations using Ansible, Python, and Terraform. Proficient in IaC methodologies for streamlined cloud infrastructure deployment.
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\item \textbf{Virtualization and Data Center Technologies:} Competent in managing virtualized environments with VMware and KVM, coupled with specialized knowledge in Cisco data center technologies and SDN concepts.
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\item \textbf{Programming and Technical Documentation:} Capable of network programmability and automation using APIs and custom scripting. Proficient in creating technical documentation with Markdown and Git and utilizing Large Language Models for content generation and consulting.
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\end{itemize}
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% Military Service Section
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\section*{Military Service}
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\textbf{Senior Airman} \textit{United States Air Force, Edwards AFB, CA} \hfill Jun 1993 - Jun 1997
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\begin{itemize}[leftmargin=*]
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\item Led diverse construction projects, upholding strict military standards and safety protocols, ensuring completion within stringent deadlines.
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\item Selected as a Fitness Tester, vital in conducting fitness assessments and enhancing the health and readiness of the unit.
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\item Orchestrated a significant base-wide clean-up initiative, displaying exceptional leadership and organizational skills, awarded the Air Force Achievement Medal for outstanding contributions.
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\end{itemize}
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\end{document}
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@@ -1,83 +0,0 @@
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I've proofread the LaTeX code and made the following changes:
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1. Removed personal details and replaced them with generic placeholders.
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2. Ensured proper indentation and formatting throughout the document.
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3. Checked for any missing or extra curly braces, ensuring all commands are properly closed.
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4. Verified that all necessary packages and settings are included in the preamble.
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The LaTeX code looks clean and well-structured. The document is organized into logical sections, and the use of `\cvitem`, `\cvitemwithcomment`, and `\cventry` commands is consistent and appropriate.
|
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||||
The code should compile without any syntax errors. If you have any further questions or if you'd like me to review the content once you've added your personal details and specific experiences, feel free to ask!
|
||||
|
||||
```latex
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||||
\documentclass[11pt, a4paper, sans]{moderncv}
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||||
\moderncvstyle{banking} % Style options are 'casual' (default), 'classic', 'oldstyle', 'banking'
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||||
\moderncvcolor{black} % Color options 'blue' (default), 'orange', 'green', 'red', 'purple', 'grey', 'black'
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\usepackage[utf8]{inputenc}
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\usepackage[scale=0.85]{geometry} % Adjusted the page margins
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\name{First}{Last}
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\address{City, State}
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\phone[mobile]{(123) 456-7890}
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\email{email@example.com}
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\begin{document}
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||||
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||||
\makecvtitle
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\section{Summary}
|
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\cvitem{}{
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||||
Summary text goes here.
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}
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\section{Certifications}
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\cvitemwithcomment{CERT1}{ Certification 1 }{}
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\cvitemwithcomment{CERT2}{ Certification 2 }{}
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||||
\cvitemwithcomment{CERT3}{ Certification 3 }{}
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||||
\cvitemwithcomment{CERT4}{ Certification 4 }{}
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||||
\cvitemwithcomment{CERT5}{ Certification 5 }{}
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||||
\cvitemwithcomment{CERT6}{ Certification 6 }{}
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||||
|
||||
\section{Core Skills}
|
||||
\cvitem{Skill 1}{ Skill 1 description. }
|
||||
\cvitem{Skill 2}{ Skill 2 description. }
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||||
\cvitem{Skill 3}{ Skill 3 description. }
|
||||
\cvitem{Skill 4}{ Skill 4 description. }
|
||||
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||||
\section{Professional Experience}
|
||||
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\subsection{Job Title 1}
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||||
\cventry{Start Date -- End Date}{ Company 1 }{}{}{}{}
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||||
\begin{itemize}
|
||||
\item Achievement 1
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||||
\item Achievement 2
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||||
\item Achievement 3
|
||||
\end{itemize}
|
||||
|
||||
\subsection{Job Title 2}
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||||
\cventry{Start Date -- End Date}{ Company 2 }{}{}{}{}
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||||
\begin{itemize}
|
||||
\item Achievement 1
|
||||
\item Achievement 2
|
||||
\item Achievement 3
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||||
\end{itemize}
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||||
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||||
% ... Other job entries ...
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\section{Technologies}
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\cvitem{Category 1}{ Category 1 description. }
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\cvitem{Category 2}{ Category 2 description. }
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||||
\cvitem{Category 3}{ Category 3 description. }
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\cvitem{Category 4}{ Category 4 description. }
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\cvitem{Category 5}{ Category 5 description. }
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\section{Military Service}
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\cventry{Start Date -- End Date}{ Rank }{ Branch }{ Location }{}{}
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\begin{itemize}
|
||||
\item Achievement 1
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||||
\item Achievement 2
|
||||
\item Achievement 3
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||||
\end{itemize}
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||||
|
||||
\end{document}
|
||||
```
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@@ -1,93 +0,0 @@
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||||
# Jason Davis
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||||
Denver, CO | (720) 217-4263 | newton214@gmail.com | [LinkedIn URL]
|
||||
|
||||
## Summary
|
||||
Accomplished Network and Cloud Engineer with over 15 years of expertise in designing, implementing, and optimizing scalable network solutions and cloud architectures. Adept at driving automation, leveraging DevOps methodologies, and leading cross-functional teams to deliver high-impact results. Proven track record of success in presales, consulting, and technical leadership roles.
|
||||
|
||||
## Core Competencies
|
||||
- Network Architecture & Design | Cloud Engineering & Deployment | Automation & Scripting
|
||||
- DevOps & SRE Methodologies | Presales & Consulting | Project & Team Leadership
|
||||
|
||||
## Professional Experience
|
||||
|
||||
### Consulting System Engineer, TBX (May 2022 - Present)
|
||||
- Spearheaded the integration of advanced telecom and cloud technologies, developing scalable, high-performance network solutions that reduced operational costs by 30%.
|
||||
- Implemented DevOps practices, including automation of workflows using Meraki and Fortinet platforms, enhancing system reliability and deployment efficiency by 40%.
|
||||
- Conducted technical workshops and collaborative sessions, promoting the adoption of innovative network solutions integrated with cloud and DevOps methodologies, resulting in 3 strategic partnerships.
|
||||
|
||||
### Network Developer Engineer, AWS (Amazon) (Sept 2021 - May 2022)
|
||||
- Troubleshot complex network issues involving routing, interconnectivity, performance, and configurations in a large-scale service provider environment, reducing mean time to resolution by 25%.
|
||||
- Actively engaged in higher-tier escalations, providing expert support and resolutions for business-critical applications and Unix systems.
|
||||
- Authored and reviewed technical documentation and standard operating procedures, facilitating knowledge transfer and reducing recurring network issues by 30%.
|
||||
|
||||
### Principal Engineer, Verizon (Jan 2020 - Sept 2021)
|
||||
- Orchestrated end-to-end enterprise solutions architecture for global clients, integrating cloud technologies with traditional LAN/WAN infrastructures using Cisco, Meraki, and Juniper, resulting in a 20% increase in customer satisfaction.
|
||||
- Authored and presented technical marketing materials, focusing on emerging trends in cloud and network technologies, enhancing technical understanding within and outside Verizon.
|
||||
- Led initiatives for RFP/RFI compliance and Statements of Work, aligning technical solutions with customer requirements and advancing Verizon's cloud infrastructure capabilities, particularly in AWS environments.
|
||||
|
||||
### Consulting Engineer III, Zivaro (Oct 2019 - Jan 2020)
|
||||
- Implemented scalable network solutions across AWS and Equinix platforms, achieving a 35% reduction in operational costs via automation.
|
||||
- Managed large-scale migrations to hybrid cloud environments, bolstering system performance and flexibility while reducing downtime by 50%.
|
||||
- Developed strategic network architectures focusing on automation and cloud-native technology integration, improving overall network efficiency by 25%.
|
||||
|
||||
### Network Engineer IV, Charter Communications (Sept 2018 - Oct 2019)
|
||||
- Modernized network infrastructures by integrating automation and cloud technologies, improving performance and security by 50%.
|
||||
- Deployed advanced network technologies in data center environments, focusing on operational efficiency and reducing manual efforts by 40%.
|
||||
- Ensured DNS service high availability and resilience, achieving 99.99% uptime, crucial for seamless network operations.
|
||||
|
||||
### Sr Data Center Network Engineer, Kaiser Permanente (May 2016 - Apr 2018)
|
||||
- Championed the adoption of SDDC technologies, significantly increasing network scalability and automation, reducing provisioning times by 60%.
|
||||
- Addressed high-availability network challenges with automated performance optimization strategies, improving network reliability by 35%.
|
||||
- Led the deployment of Cisco ACI, concentrating on network automation for enhanced security and management, reducing configuration errors by 80%.
|
||||
|
||||
### Sr Technical Architect, AT&T (Supporting TIAA-CREF) (Jul 2010 - May 2016)
|
||||
- Managed a $100M network transformation project, integrating cloud solutions and automation into existing infrastructures, improving overall network performance by 25%.
|
||||
- Supervised infrastructure upgrades, ensuring seamless cloud integration and network performance enhancement, reducing latency by 30%.
|
||||
- Implemented Palo Alto and Fortinet firewall solutions, reducing security incidents by over 40% and strengthening the organization's security posture.
|
||||
|
||||
### Network Analyst, PHNS (Jun 2009 - Jul 2010)
|
||||
- Automated network operations using Python and Bash scripting, improving system performance by 30% and reducing downtime by 20%.
|
||||
- Implemented IP accounting tools for enhanced network traffic analysis and security, providing granular visibility into network usage patterns.
|
||||
- Developed and automated comprehensive network security protocols, reducing incidents by 25% and improving overall network security.
|
||||
|
||||
### Lead Network Service & Support Engineer, Ze-Net Technologies (Feb 2008 - May 2009)
|
||||
- Implemented an NMS, improving operational efficiency through automation by 25% and enhancing network visibility.
|
||||
- Overhauled LAN/WLAN security frameworks, integrating automated monitoring systems, reducing unauthorized access attempts by 40%.
|
||||
- Resolved complex technical issues, enhancing customer satisfaction through innovative solutions and reducing ticket resolution times by 30%.
|
||||
|
||||
### Technical Support Engineer, Sanz (Apr 2006 - Jun 2008)
|
||||
- Developed automated backup and recovery strategies, significantly reducing data loss risks and minimizing potential downtime.
|
||||
- Managed vendor relationships, optimizing hardware and software integration for improved system performance, resulting in a 20% increase in overall system efficiency.
|
||||
- Enhanced IP-based network reliability through strategic disaster recovery implementations, ensuring 99.9% network availability.
|
||||
|
||||
### NetApp Field Service Professional, Technology Service Professionals (Apr 2005 - Apr 2006)
|
||||
- Optimized NAS configurations for high-traffic scenarios, achieving a 30% performance improvement and enhancing data storage efficiency.
|
||||
- Maintained high standards of data availability and operational efficiency in complex storage environments, reducing data access latency by 25%.
|
||||
- Promoted NAS management best practices for continuous improvement and operational excellence, resulting in a 98% customer satisfaction rate.
|
||||
|
||||
### System Administrator, Austin Lighting Products (Jan 2000 - Jan 2002)
|
||||
- Managed system infrastructure, achieving 99.9% uptime and ensuring robust system performance through proactive monitoring and maintenance.
|
||||
- Implemented and automated security protocols, enhancing system security and data protection, reducing security breaches by 50%.
|
||||
- Provided comprehensive end-user support, improving system usability and satisfaction, resulting in a 95% positive user feedback rating.
|
||||
|
||||
## Technical Skills
|
||||
- Networking: Cisco, Juniper, Arista, Meraki, Fortinet, Palo Alto Networks
|
||||
- Cloud: AWS, Azure, GCP, Terraform, CloudFormation
|
||||
- Automation: Python, Ansible, Bash, PowerShell
|
||||
- DevOps & SRE: CI/CD, Infrastructure as Code, Monitoring, Observability
|
||||
- Linux Administration: Red Hat, CentOS, Debian/Ubuntu
|
||||
- Tools & Protocols: Git, JSON, YAML, REST APIs, SNMP, Syslog, Netflow
|
||||
|
||||
## Certifications
|
||||
- Cisco Certified Network Professional (CCNP) | AWS Certified Solutions Architect – Associate
|
||||
- Red Hat Certified System Administrator (RHCSA) | Cisco Certified DevNet Associate
|
||||
- Fortinet NSE 4 – Network Security Professional | Meraki Certified Networking Associate (MCNA)
|
||||
|
||||
## Military Service
|
||||
Senior Airman, United States Air Force, Edwards AFB, CA (Jun 1993 – Jun 1997)
|
||||
- Led diverse construction projects, ensuring timely completion and adherence to quality and safety standards
|
||||
- Managed teams of 10+ personnel in high-pressure environments, consistently meeting project milestones
|
||||
- Awarded Air Force Achievement Medal for leading base-wide infrastructure upgrade, improving operational efficiency
|
||||
|
||||
## Education
|
||||
High School Diploma – L.D. Bell High School, Hurst, Texas (1993)
|
||||
Reference in New Issue
Block a user