196 lines
8.4 KiB
Markdown
196 lines
8.4 KiB
Markdown
Here’s the **ultimate deterministic system for Maria the Manicurist**, incorporating her creative nail art approach with zero-friction client management:
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---
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### **💅 Maria’s Nail Tech Blueprint: Art Meets Automation**
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**For the manicurist who:**
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✓ Wants to **eliminate no-shows**
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✓ Needs **clients to self-book around her nail art time blocks**
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✓ Desires **automated intake for allergies/design preferences**
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✓ Craves **hands-off follow-ups** (reviews, rebookings)
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---
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### **🔧 Maria’s Free Tech Stack**
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| **Tool** | **Nail-Art Specific Use** |
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|----------|---------------------------|
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| **Google Sites** | Mobile page showing her portfolio + booking ("See my clock-face designs!") |
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| **Calendly Free** | Limits bookings to *art-intensive time slots* (e.g., "3:00–5:00 PM: Geometric Designs Only") |
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| **Stripe Payment Links** | Takes deposits ($10 for simple manicures, $20 for intricate art) |
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| **Google Forms** | Allergy check + design preferences ("Upload inspo pics here") |
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| **Trello** | Tracks: *"Booked → Deposit Paid → Design Approved → Completed"* |
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| **Zapier** | Auto-sends design approval requests + follow-ups |
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---
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### **🎨 Nail Art Workflow Integration**
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#### **1. Booking Flow (Client Scans QR Code)**
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- Lands on Maria’s **Google Site** with:
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- **Portfolio gallery** (clock-face designs, geometrics)
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- **Service tiers**:
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- *Quick Polish* (30 min, $25)
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- *Signature Art* (90 min, $60 – requires deposit)
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- **Calendly widget** showing real-time slots (blocks off art-intensive times)
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#### **2. Design Intake (Zero Work for Maria)**
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- After booking, **Zapier triggers**:
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- **Google Form** sent to client:
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- *"Upload 2 inspo pics for your design"*
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- *"Any allergies? (Check all that apply)"*
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- **Trello card** updates with client’s responses → Maria preps supplies.
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#### **3. Deposit Automation**
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- **Stripe Payment Link** in confirmation email:
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- *"Secure your slot with a $20 deposit (applied to final cost)."*
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- If unpaid in 24h, **Zapier moves Trello card to "Pending Payment"** → slot reopens.
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#### **4. Day-of Appointment**
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- Maria checks **Trello "Approved" column**:
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- Client’s inspo pics + allergies visible at top of card.
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- *"Design approved on [date]"* timestamp (avoids last-minute changes).
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#### **5. Post-Appointment Magic**
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- **Zapier automates**:
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- **Photo upload**: Maria snaps finished nails → auto-saves to client’s **Google Drive folder**.
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- **Review request**: 3 days later, sends:
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*"Loved your clock-face nails? Leave a review!"* (with link).
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- **Re-booking**: 2 weeks later, sends:
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*"Time for a refresh? Book your next session here."* (Calendly link).
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---
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### **🚨 Edge Cases Solved for Nail Techs**
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| **Problem** | **Fix** |
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|------------|--------|
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| Client wants to change design last-minute | Trello shows *"Design approved on [date]"* → politely refer to policy. |
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| No-shows for intricate art | Deposits non-refundable if canceled <24h. |
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| Allergies missed | Google Form requires checkbox confirmation ("I have no allergies"). |
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| Clients forget to rebook | Automated SMS/email reminders. |
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---
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### **📌 Physical Touchpoints**
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- **QR Code Placement**:
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- **Mirror decal** at her station: *"Scan to see your design history + rebook!"*
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- **Aftercare card** (given to client): QR links to nail care tips + review portal.
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---
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### **💡 Scaling Up (When Maria Books Out)**
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- **Upgrade 1**: **Calendly Premium** ($8/mo) → Add "VIP Art Slots" for returning clients.
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- **Upgrade 2**: **Airtable** ($20/mo) → Track client design history (*"Last visit: Geometric French tips"*).
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- **Upgrade 3**: **Canva Pro** ($12.99/mo) → Auto-generate design mockups from client inspo pics.
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---
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### **✨ Client Experience Script**
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> *"Scan here to book! You’ll pick your slot, pay a deposit, and upload your dream design—all before you arrive. I’ll prep your colors and tools in advance so we maximize art time!"*
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---
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### **🎯 Why This Works for Creative Techs**
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1. **No art interruptions**: Clients commit to designs upfront.
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2. **Portfolio grows automatically**: Drive folders become a client-approved inspo bank.
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3. **Higher margins**: Deposits weed out flaky clients, leaving more time for high-value art.
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Need the **exact Zapier setup** or a **client waiver form template**? Let me know!
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---
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Perfect! Let’s design a **deterministic, step-by-step system** for a **new manicurist** (let’s call her *Maria*) who wants to automate bookings, payments, and client follow-ups—with zero upfront cost.
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---
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### **💅 Maria’s Nail Tech Workflow (100% Free)**
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**Her Needs**:
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1. **Book clients** without back-and-forth texts.
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2. **Accept payments** in advance (no no-shows).
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3. **Send intake forms** (allergies, nail shape preferences).
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4. **Follow up** for reviews/rebookings.
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---
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### **🔧 Maria’s Tech Stack**
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| Tool | Why She Needs It |
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|------|------------------|
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| **Google Sites** | Mobile-friendly booking page (no website needed). |
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| **Bitly** | QR code for her business card/salon mirror. |
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| **Calendly Free** | Clients self-book appointments (syncs to her phone calendar). |
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| **Stripe Payment Links** | Take credit card deposits ($0.25 per payout). |
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| **Google Forms** | Client intake form (allergies, nail inspo pics). |
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| **Gmail Templates** | Pre-written emails (confirmations, aftercare, reviews). |
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| **Trello Free** | Track client status (e.g., *Booked → Paid → Completed → Follow-Up*). |
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| **Zapier Free** | Connect tools (e.g., Calendly → Trello auto-updates). |
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---
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### **📌 Step 1: Maria’s Booking Setup (15 mins)**
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1. **Create a Google Site**:
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- Title: *“Book Your Nail Appointment with Maria”*
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- Sections:
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- *“Services & Prices”* (e.g., Gel Manicure – $45).
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- *“Book Now”* (embed Calendly widget).
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- *“Pay Deposit”* (Stripe Payment Link for $10 deposit).
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- Publish → Copy URL.
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2. **Generate QR Code**:
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- Shorten the Google Sites URL with Bitly → Download QR.
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- Print on:
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- Business cards (“Scan to book!”).
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- Mirror decal at her salon station.
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---
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### **📌 Step 2: Client Journey (Zero Work for Maria)**
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1. **Client Scans QR** → Lands on Maria’s site → Books slot on Calendly.
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2. **Stripe Payment Link** (in Calendly confirmation email) → Client pays $10 deposit.
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3. **Zapier Automations**:
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- *New Calendly Booking* → Creates Trello card (*“Booked – [Client Name]”*).
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- *Stripe Payment* → Moves card to *“Paid”* list in Trello.
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- *24h Before Appointment* → Sends Google Form intake (allergies, nail shape).
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---
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### **📌 Step 3: Appointment Day**
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- **Maria checks Trello**: All *“Paid”* clients are confirmed.
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- **Post-Appointment**:
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1. Uploads nail photos to **Google Drive folder** (shared with client).
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2. Moves Trello card to *“Completed”*.
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3. **Zapier** auto-sends aftercare email (Gmail template) + review link.
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---
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### **📌 Step 4: Follow-Up (Auto-Pilot)**
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- **Trello “Follow-Up” List**: Clients due for a rebook (e.g., 3 weeks later).
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- **Zapier**: Sends *“Your next nail refresh?”* email (with Calendly link).
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---
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### **🚨 Edge Cases Solved**
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| Problem | Fix |
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|---------|-----|
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| **No-shows** | $10 deposit via Stripe. |
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| **Allergies** | Google Form blocks high-risk bookings. |
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| **Client forgets aftercare** | Auto-email with nail care tips. |
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| **Maria forgets follow-ups** | Trello due dates + Zapier reminders. |
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---
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### **💡 Maria’s Scaling Upgrades**
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- **At 50+ clients/month**:
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- Upgrade to **Calendly Premium** ($8/mo) for multiple event types (e.g., fills vs. full sets).
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- Replace Trello with **Airtable** ($20/mo) for client history (e.g., “Last nail color: OPI Bubble Bath”).
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---
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### **🎯 Why This Works for Maria**
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1. **No tech skills needed**: All tools are drag-and-drop.
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2. **No missed payments**: Deposits required upfront.
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3. **Clients feel pampered**: Automated but personalized (e.g., intake forms, photo galleries).
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---
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### **📢 Maria’s Client Script**
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> *“Scan here to book! You’ll pick your time, pay a $10 deposit, and fill out a quick form so I can prep for your visit. Everything else is automated—you’ll even get nail care tips after!”*
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Want me to tweak this for another specific persona (e.g., personal trainer, massage therapist)? |